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Forum Discussion
ndpm
Sep 09, 2016Aspirant
volume data is degraded
I have a ReadyNas 314 with four 3TB western digital drives in Raid 6. I receive an message that the volume data is degraded but I don't see any error in the log with the hard drives. What I can...
StephenB
Sep 09, 2016Guru - Experienced User
What firmware are you running?
Have you download the log zip and looked in disk_info.log and smart_history.log?
- ndpmSep 09, 2016Aspirant
Firmware 6.5.1 and I have download the zip logs.
Smart history says:time model serial realloc_sect realloc_evnt spin_retry_cnt ioedc cmd_timeouts pending_sect uncorrectable_err ata_errors
------------------- -------------------- -------------------- ------------ ------------ -------------- ---------- ------------ ------------ ----------------- ----------
2014-07-24 18:36:43 WDC WD30EFRX-68EUZN0 WD-WMC4N2786697 -1 -1 -1 -1 -1 -1 -1 0
2014-07-24 18:36:43 WDC WD30EFRX-68EUZN0 WD-WMC4N2605689 -1 -1 -1 -1 -1 -1 -1 0
2014-07-24 18:36:43 WDC WD30EFRX-68EUZN0 WD-WMC4N2785800 -1 -1 -1 -1 -1 -1 -1 0
2014-07-24 18:36:43 WDC WD30EFRX-68EUZN0 WD-WMC4N2784636 -1 -1 -1 -1 -1 -1 -1 0
2014-07-24 18:38:33 WDC WD30EFRX-68EUZN0 WD-WMC4N2786697 0 0 0 -1 -1 0 0 0
2014-07-24 18:38:33 WDC WD30EFRX-68EUZN0 WD-WMC4N2605689 0 0 0 -1 -1 0 0 0
2014-07-24 18:38:34 WDC WD30EFRX-68EUZN0 WD-WMC4N2785800 0 0 0 -1 -1 0 0 0
2014-07-24 18:38:34 WDC WD30EFRX-68EUZN0 WD-WMC4N2784636 0 0 0 -1 -1 0 0 0
2014-08-18 21:03:38 WDC WD30EFRX-68EUZN0 WD-WMC4N2823289 0 0 0 -1 -1 0 0 0
and disk infoDevice: sda
Controller: 0
Channel: 0
Model: WDC WD30EFRX-68EUZN0
Serial: WD-WMC4N2786697
Firmware: 80.00A80
Class: SATA
RPM: 5400
Sectors: 5860533168
Pool: BackUpServer
PoolType: RAID 6
PoolState: 3
PoolHostId: 43f61e26
Health data
ATA Error Count: 0
Reallocated Sectors: 0
Reallocation Events: 0
Spin Retry Count: 0
Current Pending Sector Count: 0
Uncorrectable Sector Count: 0
Temperature: 45
Start/Stop Count: 29
Power-On Hours: 17441
Power Cycle Count: 29
Load Cycle Count: 10
Device: sdb
Controller: 0
Channel: 1
Model: WDC WD30EFRX-68EUZN0
Serial: WD-WMC4N2605689
Firmware: 80.00A80
Class: SATA
RPM: 5400
Sectors: 5860533168
Pool: BackUpServer
PoolType: RAID 6
PoolState: 3
PoolHostId: 43f61e26
Health data
ATA Error Count: 0
Reallocated Sectors: 0
Reallocation Events: 0
Spin Retry Count: 0
Current Pending Sector Count: 0
Uncorrectable Sector Count: 0
Temperature: 47
Start/Stop Count: 28
Power-On Hours: 17441
Power Cycle Count: 28
Load Cycle Count: 11
Device: sdc
Controller: 0
Channel: 2
Model: WDC WD30EFRX-68EUZN0
Serial: WD-WMC4N2785800
Firmware: 80.00A80
Class: SATA
RPM: 5400
Sectors: 5860533168
Pool: BackUpServer
PoolType: RAID 6
PoolState: 3
PoolHostId: 43f61e26
Health data
ATA Error Count: 0
Reallocated Sectors: 0
Reallocation Events: 0
Spin Retry Count: 0
Current Pending Sector Count: 0
Uncorrectable Sector Count: 0
Temperature: 47
Start/Stop Count: 28
Power-On Hours: 17441
Power Cycle Count: 28
Load Cycle Count: 11
Device: sdd
Controller: 0
Channel: 3
Model: WDC WD30EFRX-68EUZN0
Serial: WD-WMC4N2823289
Firmware: 80.00A80
Class: SATA
RPM: 5400
Sectors: 5860533168
Pool: BackUpServer
PoolType: RAID 6
PoolState: 3
PoolHostId: 43f61e26
Health data
ATA Error Count: 0
Reallocated Sectors: 0
Reallocation Events: 0
Spin Retry Count: 0
Current Pending Sector Count: 0
Uncorrectable Sector Count: 0
Temperature: 44
Start/Stop Count: 25
Power-On Hours: 17062
Power Cycle Count: 25
Load Cycle Count: 235 - mdgm-ntgrSep 09, 2016NETGEAR Employee Retired
Can you send me your logs (see the Sending Logs link in my sig)?
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