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getads's avatar
getads
Aspirant
Dec 28, 2015
Solved

Data Degraded but Volumes are fine?

Hi there,

 

I've had a ReadyNAS 314 taking care of my Time Machine backups for around 2 years now with no problems.

 

Currently, the ReadyNAS LED is flashing "data ; Degraded" so I had a look inside the ReadyCloud admin page which confirms the yellow degraded status.

 

However, when I look at the 'Volumes' tab, every volume is green indicating there doesn't seem to be any problem: http://screencast.com/t/KrBKNex3uy5R

 

I'm a bit confused - is there a step I should take now? Or is this just a heads up that I'll most likely soon need to buy new drive/s?

 

Sorry if this is a noob question.

 

Adam

  • If you hover your mouse over the disk you should see some stats.

    Your logs show that disk 3 (one of your WD20EARS disks) has failed. It has 945 reallocated sectors and a current pending sector count of 695. I would suggest replacing this e.g. with a WD20EFRX.

    Your smart_history.log would suggest this disk was failing possibly as far back as April. Certainly by May/June.

     

    Do you have a backup?

11 Replies

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  • StephenB's avatar
    StephenB
    Guru - Experienced User

    Degraded means there is no raid redundancy, so any disk failure will result in loss of the volume.

     

    How many volumes do you have? (with xraid you'd only have one).

    • mdgm-ntgr's avatar
      mdgm-ntgr
      NETGEAR Employee Retired

      Do the SMART stats for your disks look fine?

      Can you send in your logs (see the Sending Logs link in my sig)?

      • getads's avatar
        getads
        Aspirant

        Thanks mdgm,

         

        Just sent you my logs via email.  

         

        Not sure what the Smart stats are for the disks? Apart from the yellow 'degraded' alert, there is nothing else in any interface that looks like a problem? 

    • getads's avatar
      getads
      Aspirant

      Hi StephenB,

       

      I have a Raid5 setup with 4 drives but one volume  :/

       

      Screen Shot 2015-12-29 at 11.56.40 am.png

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