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tyrrminal's avatar
tyrrminal
Aspirant
Jul 22, 2023

Volume missing following crash and rebuild

ReadyNAS NV+ v2 running RAIDiator 5.3.12

 

When I woke up this morning I found that my NAS was turned off. I turned it back on and it immediately started an array rebuild (4x3 TB Toshiba disks, X-RAID). While it was rebuilding, I was able to view and access files on the NAS throughout the day (the rebuild took around 14 hours).

 

When the rebuild completed, I tried to access my files and received errors, so I rebooted the device. Once it came back up, it no longer shows my volume from the array, although it shows all disks as healthy. I suspect/hope that the data is intact, but the device just has become unconfigured for accessing it. I have ssh access, but I need guidance for how to go about recovering this.

3 Replies

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  • StephenB's avatar
    StephenB
    Guru - Experienced User

    tyrrminal wrote:

    ReadyNAS NV+ v2 running RAIDiator 5.3.12

     

    When I woke up this morning I found that my NAS was turned off. I turned it back on and it immediately started an array rebuild (4x3 TB Toshiba disks, X-RAID). While it was rebuilding, I was able to view and access files on the NAS throughout the day (the rebuild took around 14 hours).

     

    When the rebuild completed, I tried to access my files and received errors, so I rebooted the device. Once it came back up, it no longer shows my volume from the array, although it shows all disks as healthy. I suspect/hope that the data is intact, but the device just has become unconfigured for accessing it. I have ssh access, but I need guidance for how to go about recovering this.


    Have you downloaded the full log zip file?  There are likely more clues in the logs.

    • tyrrminal's avatar
      tyrrminal
      Aspirant

      The Logs section of the Dashboard just says "No Logs" and the Download Logs button does nothing

  • StephenB's avatar
    StephenB
    Guru - Experienced User

    tyrrminal wrote:

    I have ssh access, but I need guidance for how to go about recovering this.


    First enter

     

    cat /proc/partitions

     

    Check that all disks are shown.  

     

    Check the disk health for thost disks using smartctl

    smartctl -x /dev/sda
    smartctl -x /dev/sdb
    smartctl -x /dev/sdc
    smartctl -x /dev/sdd
    

    Look for

    • errors in the smart stats (pending sectors, reallocated sectors, etc)
    • failures in the SMART Extended Self-test Log section
    • errors in the SMART Extended Comprehensive Error Log 

     

    Then

     

    cat /proc/mdstat

     

    and see what RAID arrays are assembled.

     

    Last try

     

    mdadm --examine /dev/sd[a-d][3-6]

     

     

    You can post back with the output of these commands.

     


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