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Forum Discussion
Web interface and installing, updating and removing apps
I have a ReadyNAS 214 running 6.9.3
Back when it was on 6.8.0 (I think) I was one of the people who had trouble with installing and updating apps via the web interface. When the OS updated and the problem was solved, I still had one app (Plex) that seemed to be locked up somehow and ever since I've needed to log in via SSH and install updates manually there. It doesn't happen often, so I haven't bothered trying to fix it further. I don't know if my current issue is related to this, but it seems plausible.
Today, I tried to use the web interface to install an update to Resilio Sync and it failed. The app then wouldn't work at all, so I tried to uninstall it. That failed too. I tried to SSH in to manually install it. That claimed that it work, but the app wouldn't run. I tried to uninstall it again via the web interface. That failed. I tried to manually uninstall it, and that seemed to work after a long, long time.
Is anyone else having these problems? Is there something I can do that would reset things somehow, without having to do a full factory reset? Is reinstalling the OS likely to have any effect?
8 Replies
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Assuming you have a good backup, why not trying the downgrade/upgrade-the-firmware-approach. It helped for example in the case below:
Retired_Member wrote:
Assuming you have a good backup, why not trying the downgrade/upgrade-the-firmware-approach.
That resolved a very different problem, and I don't think it's likely to resolve this one.
If you do want to try it, don't try to downgrade back to 6.8.0. You'd need to stay within 6.9.x. I'd also suggest doing a simple OS-reinstall first (which I think has about the same odds of fixing it, but is less likely to make things worse).
Since you have apps installed, I suggest checking for OS partition fullness first - download the log zip file, and look in volume.log. The section you want starts with
=== df -h ===
Filesystem Size Used Avail Use% Mounted on
udev 10M 4.0K 10M 1% /dev
/dev/md0 4.0G 955M 2.7G 26% /Look at the fullness of /dev/md0 - it's normally around 25% full. If it's over 50% full, you should probably clean it.
StephenB wrote:
Since you have apps installed, I suggest checking for OS partition fullness first - download the log zip file, and look in volume.log. The section you want starts with=== df -h ===
Filesystem Size Used Avail Use% Mounted on
udev 10M 4.0K 10M 1% /dev
/dev/md0 4.0G 955M 2.7G 26% /Look at the fullness of /dev/md0 - it's normally around 25% full. If it's over 50% full, you should probably clean it.
It is indeed currently showing 53%. How exactly do I clean it?
Sorry for coming back to this two months later. My work schedule got busy and I had to put this aside for a while.
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