Weird Problem - ReadyNAS 314 - no volumes exist error but my shares show up and I can't access them

Greetings,

I'm not sure what caused this to happen but below are details of what is transpiring. 

ReadyNAS 314

4 WD 2TB RED drives in X-RAID RAID 5 configuration

I can access the GUI

Volumes: Error states no volumes exist, only displays drive #1 and drive #4

Egnyte app shows as not installed anymore

No local accounts - only Egnyte cloud accounts

AD authentication enabled, mapped to cloud accounts

When I go to access the root IP of the device through Windows file sharing, I can see my shares listed by I cannot get access to them. I get an error saying the share is not accessible, I may not have permission to use this network resource. I cannot create a new local account on the device because the "Create User" button does not exist. I have tried to get into the boot menu using the reset button on the back of the device, but this does nothing. I was attempting to boot into test disk mode to see if it could see disk 2 and 3. It will only boot into normal mode, but every time it shows no volume and only disk 1 and 4 displayed. 

Egnyte creates an "ELC" folder that I know I can repopulate by synicing to the cloud so that is not an issue. However, I have 2 other shares that I really need to recover data from that are stored locally on the device. I pulled drive 2 and attempted to read it with a USB external dock but Windows wants to initialize the disk - I don't want to do this because I don't want to lose the data. Since this is RAID 5 it only has 1 drive redundant failure. 

How can I get the device to recognize drives 2 and 3 so that I might recover the data. OR, is there another way I can access the shares to copy data to another device and then rebuild the array later? 

Thanks