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Forum Discussion
Western Digital Hard warranty "out of region"?
Hi. Has anyone had issues with a hard drive still under warranty however " out of region" with western digital? ? For example, lets say you purchased a hard drive in one country that you moved...
chirpa wrote: NETGEAR is the same. Your warranty is only good in the country of purchase. If you buy a NAS in USA but move to Japan, you would have to do any RMA via USA only. Companies like IBM/Lenovo offer a 'worldwide warranty' premium service for that reason.
What about US/Canada, both are in the north American region. In fact, Canada is between the US and Alaska( also a US state) basically in the middle of 2 pieces of the country. Some parts are only separated by half a river a stone's throw away.
It seem very silly to consider this another region and not honor a warranty especially since many people travel back and forth without much consideration for shopping,etc..
Seem like an excuse not to honor a warranty. Maybe I could offer a product and considered everyone outside my state to be out of region, warranty void.
Pretty dishonest business practice if you ask me.
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