Forum Discussion

Aspirant

Dec 01, 2016

Windows 10 keeps forgetting ReadyNas

I have been trying to use an RN212D23-100NES with windows 10 (on an expensive windows 10 laptop) for many months and it has never worked properly. I completely gave up and stopped using it months ago...

Installation & Upgrade

Performance

cpu8088

Virtuoso

Dec 01, 2016

what router u are using?

Phil99
Aspirant
Dec 02, 2016
The only box in the systen is the one Virgin Media put there when they connected us to the internet. I presume it is what you call a router or switch or something but anyway the cable comes in from outdoors and the ethernet connections and Wifi come out. It is a Virgin Media Super Hiub VMDG480 and it also has the letters CG3101D on it. Other than that I don't know much about the hardware. The ReadyNas is comnnected to one of its ethernet wired sockets and my laptop is connected to another of them.
- StephenB
  Guru - Experienced User
  Dec 02, 2016
  What firmware is running on the NAS?
  - JennC
    NETGEAR Employee Retired
    Dec 02, 2016
    Hello Phil99,
    
    If your Win10 is wireless, try observing if you get the same results when you are connected via LAN cable. Also, disable firewall.
    
    Welcome to the community!
    
    Regards,