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ScottChapman

Apprentice

Nov 26, 2014

Solved

windows not showing ReadyNAS name in network

Issues with Boot|Installation|Upgrade|Expansion

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webZplus
Dec 20, 2015
Hello, I'm not sure if this reply is in the correct spot but after searching for a solution myself I read many of the comments here I also have had problems over the last few days since upgrading the Firmware to 6.4.1 on my NAS RN202 - I wasn't sure if was a Windows (10) update that caused it or something else but everything changed and my NAS202 stopped showing up under 'Network' - I was able to improve this by moving some files and folders into different directories as it seemed that the more files the unit had to refresh (or what ever the NAS does) the more often it couldn't find things, I also found that some of my permissions seemed different (always take a screenshot of what works) but the REAL kicker was when I discovered that under Accounts >> Authentication >> Workgroup Name: this had somehow become VOLUME... I would never have called it this opting for the more obvious choice of WORKGROUP... once I changed this everything started working correctly again including on my Laptop connect wirelessly to the network. Might be something to check :-)

Drover

Guide

Nov 17, 2015

StephenB wrote:
.................... If you are using a static address, it's probably fastest if you share the settings you are using.

Thanks Stephen............but again, I don't know what you mean. Everything worked fine in the first Win10 build, it is only since going to the upgraded Win 10 build (just released Nov15) yesterday that I lost what I previously had and could see and do (including drag and drop) in Windows Explorer view under 'Network'. So whatever I had previously was great, but now it isn't...............what do you mean by "share the settings you are using" please?

As I said, I can see my readynas under 'My Computer' as a 'Network (1)'...............but can't see it listed under 'Network'.

Do I need to going into 'sharing' and change things like for the second option of "Use user accounts and passwords to connect to other computers" as some others have suggested perhaps?

StephenB

Guru - Experienced User

Nov 17, 2015

Drover wrote:

StephenB wrote:

.................... If you are using a static address, it's probably fastest if you share the settings you are using.

Thanks Stephen............but again, I don't know what you mean.

If you don't know what I mean by static address, then you aren't using one. Rich00777 had a different problem from yours, and the solution he needed isn't something you need to worry about.

Drover wrote:

As I said, I can see my readynas under 'My Computer' as a 'Network (1)'...............but can't see it listed under 'Network'.

Do you know the name or IP address of the readynas?

If so, start by opening file explorer and entering \\nas_name or \\nas_ip_address into the address bar (using the actual name/address in place of the italics).

When you do that, do you see a share list? Or do you get an error of some kind?

Also, I am not sure sure what you mean by a 'Network (1)'. Could you post a screen shot? Bring up the relevant window, and put the mouse over it. Press the "alt" and "PrtSc" keys at the same time. Then open paint, and paste (either right-click or ctrl-v). That should capture the window into an image. You can then attach it to the post.

Drover wrote:

Do I need to going into 'sharing' and change things like for the second option of "Use user accounts and passwords to connect to other computers" as some others have suggested perhaps?

If your issue is simply that you don't see the NAS in the left pane of file explorer, then no. Let's chat a bit more, so I understand more precisely what is going on.

Drover
Guide
Nov 18, 2015
StephenB wrote:
If your issue is simply that you don't see the NAS in the left pane of file explorer, then no. Let's chat a bit more, so I understand more precisely what is going on.
Yes, that is it in a nutshell Stephen...........I can no longer see my NAS in the left pane of file explorer.......but only since updating to the latest November Win 10 build a day or so ago. Previously, I could always see my NAS with the earlier Win 10 build. I can still access my NAS through its web page, same as I could do previously as well. It is just more of an inconvenience now as it was all so easy having it in the explorerer view when working with files when I wanted to move/transfer the to/from the NAS.

Anyway, I will get some screenshots for you as soon as I can too. I am just annoyed it is no longer visible or usable in file explorer :-(
Drover
Guide
Nov 19, 2015
This is what I mean.............If I select 'This PC' you can see my regular "AM-PC" under 'Network' .......previously I also had "NASDROVER" there as well. You can see my NAS on the Right Hand side. I am trying to get my NAS to appear under 'Network' on the Left Hand panel just like it was a few days ago!
StephenB
Guru - Experienced User
Nov 19, 2015
Thanks for the screen shot. Now I see what you meant by Network (1).

So technically, what is happening is that Windows isn't "discovering" the NAS. Regrettably, there's a long history of Windows not doing that consistently. I've had times when the NAS shows up on some PCs, but not others. At the moment, it is showing up everywhere (including 2 Windows 10 systems).

So I don't have a silver bullet to offer. The good news is that the NAS is accessible (you can click on the network location in the main window, and you can create desktop shortcuts to NAS shares).

That said, I'd check to see that the NAS is in the same workgroup as the PC. This is not the same as the homegroup.

On the NAS: look under accounts, then authorization. You'll see a workgroup entry.

On the PC, enter "sysdm.cpl" in the windows search (bottom right), and that will launch a screen that lets you change the workgroup.
Drover
Guide
Nov 19, 2015
Thanks StephenB, very much appreciated. I did some playing last night and managed to get a shortcut to the NAS 'shares' that I most offten use...............so all good for now. It is just frustrating that the new Win10 'build' stuffed my previous happy setup.

I will also implement your suggestion re the checking of workgroup tonight.

Again, thanks for suffering through this with me.