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Blanker-2's avatar
Aug 21, 2018

Won’t complete sync

My nas won’t complete the sync process. I ran a scrub the other day that caused a problem and started syncing. Since then it seems to get to around 60% and whenever I try to access a share the sync fails. It goes to “conncting to admin page........”. I unplugged and it will start to sync all over again. This has happened about 5 times already. Don’t know what to do. 

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  • mdgm-ntgr's avatar
    mdgm-ntgr
    NETGEAR Employee Retired

    The RN102 can't be used with the EDA500. Which devices do you have and in what configuration?

     

    Have you checked the SMART stats for the disks?

     

    It sounds like you could have a bad disk.

    • Blanker-2's avatar
      Blanker-2
      Guide

      I did some pretty thorough research when I bought these 2 units and am pretty certain the documentation at the time said they will indeed work together.  Is this something that recently changed?  The volume is spanned flexraid (raid6) between the two enclosures, something that I am aware is not recommended.  Once I get this up and running I plan to separate the span so that it is enclosed within each unit separately. 

       

      I am currently removing one disk at a time to see if it will sync completely, however the smart logs are not showing any signs of disk failure.

      • mdgm-ntgr's avatar
        mdgm-ntgr
        NETGEAR Employee Retired

        I don't think the RN102 (2-bay entry level desktop unit) has ever supported the EDA500 from what I recall.

         

        Can you send in your logs (see the Sending Logs link in my sig)? If you can't download them via the web admin interface you could try via RAIDar.

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