Hi,I'm using a ReadyNAS Duo V1 with FW4.1.14RAIDar showed everything is fine.I'm not able to access Frontview with my mac devices like Macbook pro Yosemite safari and can't see CIFS mount in finder.Can only managed to access Frontview using my android phone chrome browser.Pls assist.

Do you have a backup?Have you tried rebooting your NAS and your Macs?

unfortunately, no.This problem started after I performed backup of some files to an external USB drive.I did perform a OS reinstall to try to recover. But its still the same.RAIDar showed all green. Nothing wrong.With LAN connection I managed to:With Safari, my Frontview showed "null".With Firefox, my Frontview loads but super slowly.CIFS cannot load properly in Finder.Rebooting both NAS and MAC doesn't help.I've sent the logs for your reference.

Your logs indicate a possible problem with the RAM. Have you moved the NAS recently?

Nope. But I cannot rule out accidentally.What do you suggest?

Sounds like the RAM has failed. You will need to replace the RAM (not supported - be sure to run the memory test at least a few times before trusting it) orpurchase a new ReadyNAS e.g. RN312 and contact support. Wait for advice from support. Don't put the disks into the new NAS until prompted to by support. Note there may be a charge for this.

Yosemite: no Frontview and CFIS mount

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mdgm-ntgr
NETGEAR Employee Retired
Mar 03, 2015
Bad memory could still pass the memory test.

I guess you may wish to power off the NAS, remove your WD disks and test it using WD Data LifeGuard Diagnostics.
Loy
Aspirant
Mar 04, 2015
Hi,
I ran a quick test with wd diagnostics tool.
it passed.
still running the extended tests.

Wld ram failure limit certain use cases but not all?

Why does frontview load on my android chrome browser but not on Mac products, iPad safari and MacBook safari. ?
Loy
Aspirant
Mar 05, 2015
The quick and extended tests passed on my WD10EARS.
mdgm-ntgr
NETGEAR Employee Retired
Mar 05, 2015
RAM failure can lead to a range of issues. I think you've confirmed that the RAM is the problem.

The web admin page not working on your Macs may be related to the RAM failure in the NAS.
Loy
Aspirant
Mar 08, 2015
Ordered a VS1GSDS333.
hopefully it can revive it.
Loy
Aspirant
Apr 02, 2015
After weeks of patient wait, my NAS surprisingly recovered and Frontview appeared normal.

Now with the arrival of my "refurnished" 1GB ram plugged in. It is slightly faster in loading.
Phew....

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Yosemite: no Frontview and CFIS mount

16 Replies

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