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We are experiencing a NETGEARCloud Issue and are diligently working to resolve the issue.
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Please note that NETGEAR’s Customer Care Self-Service Online Portal and Phone System will be unavailable for approximately 3.5 hours beginning at 11:30pm PT this Sat., Oct. 6th, 2018, due to scheduled maintenance. You can visit community.netgear.com for answers to Frequently Asked Questions.
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We are experiencing an outage of our ReadyCloud service and are working to resolve the issue..
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We are experiencing an outage of our ReadyCloud service and are working to resolve the issue..
Nighthawk AX1800 mesh wifi 6 MR60 cannot connect internet
Hi I am in Melbourne Australia and I have got a big issue of my Nighthawk AX1800 mesh wifi 6 system, and the router is MR60. My modem is a Huawei HG659, which has router function. The issue is I just cannot connect it to internet. I tried different ways under guidance of technical support staff, I filled in the PPPoE number, re-set the router for several times, but ever time when we run the Setup Wizard, it asks for the fixed IP settings. I called the internet supplier (DoDo in Australia) and they told me it's not their issue, as the router should automatically adjust itself to suit the modem. Can anyone tell me what can I do now? Thanks a lot.
