NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

rugene's avatar
rugene
Guide
Jun 02, 2016

Failed to create snapshot...

For unknown reasons, I am randomly getting "Failed to create snapshot ...." on my shares. I have never seen this before. It could be related to an in-progress scrub process but I am not sure.

Eventually the snapshot completes ok after another try. This started happening in the last week or so. Anybody else seeing  this?

 

I am at 6.5 and have turned on readycloud,  amazon drive sync, and installed Plex and crashplan.

thanks

4 Replies

Replies have been turned off for this discussion
  • StephenB's avatar
    StephenB
    Guru - Experienced User

    rugene wrote:

    Anybody else seeing  this?

     

     


    I have seen it.  It's related to disk spindown - you can work around it by coordinating your spindown schedule with your snapshot schedule.

  • Yes. Getting since upgrading to 6.5. We are doing hourly snapshots. Will get the message once or twice in a row, and just had 3 in a row over the last 3 hours.

     

    Subject is:

     

    ReadyNAS Alert Message (NasName Miscellaneous: Warning)

     

    Message is:

     

    Failed to create snapshot c_xxxx for share or LUN 'xxxxxxx'.

    • BrianL2's avatar
      BrianL2
      NETGEAR Employee Retired

      Hi StormCloud,

       

      Which model are you using? And do you mean that after scrubbing the volume, the snapshot went fine again? You can also send us the logs so we can have a look at your system.

       

       

      Kind regards,

       

      BrianL
      NETGEAR Community Team

       

       

    • StephenB's avatar
      StephenB
      Guru - Experienced User

      StormCloud wrote:

      Yes. Getting since upgrading to 6.5. We are doing hourly snapshots. Will get the message once or twice in a row, and just had 3 in a row over the last 3 hours.

       

      Subject is:

       

      ReadyNAS Alert Message (NasName Miscellaneous: Warning)

       

      Message is:

       

      Failed to create snapshot c_xxxx for share or LUN 'xxxxxxx'.


      I got them too (and posted it here).  There is a collision with disk spindown - if you have that enabled, you'll need to disable it for now.

       

      I only saw these errors with the new custom snapshot feature btw - I didn't see them with the "smart" snapshots.

       

       

NETGEAR Academy

Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology! 

Join Us!

ProSupport for Business

Comprehensive support plans for maximum network uptime and business peace of mind.

 

Learn More