WAC104 WPS button doesn't work?

Hi Ron,

Have no WAC104 at hand, in fact I had never used or deployed one of these.

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TexARC wrote:

When I boot the WAC104, all the the indicator icons flash during power-up.  But the icon that should come on when the WPS is active(when I push the WPS button, in other words), it never lights up.  I also cannot get either of the two mesh extenders to link to the WAC104.  I think the button is not functioning, does NOT turn on the WPS function.

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What was the out-of-the-box firmware? Have updated to the current one before the initial set-up and WPS attempts?

The WPS button itself (also reset or WiFi on/off) does just trigger an I/O port (hardware is reliable in general), the effective actions are pure software defined.

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TexARC wrote:

In the setup for the WAC104, there is a dropdown for "Setup" which contains two links: Wireless Setup   and  WPS Wizard.  

The link to Wireless Setup works fine, but the link to "WPS Setup" does nothing.    

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Looking at the last two firmware update release notes https://kb.netgear.com/000061394/WAC104-Firmware-Version-1-0-4-12 (2019-11-11) and https://kb.netgear.com/000062303/WAC104-Firmware-Version-1-0-4-13 (2020-09-14) shows this

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Firmware Update Instructions:

To update your product’s firmware, follow the instructions in your product’s user manual. To find your user manual, visit https://www.netgear.com/support/, enter your model number in the search box, and click the Documentation button on the product page.

• When you unbox your AP, if the FW version is lower than V1.0.4.1, be sure to perform the following firmware update procedure before updating to V1.0.4.13.
  1. Back up the configuration file
  2. Do factory defaults after upgrade
  3. Clear your browser cache
  4. Enter the IP address to log in to the device's local browser user interface
  5. Restore the configuration file
• When firmware V1.0.4.1 is installed already, update to the latest FW. All settings will be retained properly after a successful update.

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Oddly v1.0.4.1 is the official initial firmware, so the first production release - appears the boxes left the factory before the initial firmware was ready. 

No word of a WPS button issue at all. 

Time for an update and factory reset...