5Ghz Channel no longer Auto

[gmhelsel]

Went into the Wireless Setup, then Wireless Network (5 Ghz) and changed the Channel from Auto to something else - just playing around really.  Now I can't go back to Auto.  The option is no longer there.  Any ideas how to get back to Auto Channel in 5Ghz, short of resetting the Router/Modem?

[DarrenM]

Hello gmhelsel

Did you change any other settings like the modem region or anything? Also did you try another web browser?

DarrenM

[pthomp12]

This happened to me too, any solution found?

[gmhelsel]

No solution. I reset to factory settings using Genie, as well as with the reset button. Still not auto on 5Ghz. I haven't tried, at least that I recall, a different web browser. I'll give it a shot tonight and see what happens.

[gmhelsel]

Didn't change region,  have tried IE, Edge, Chrome and Firefox.  Same result with them all.  I will say that now the channel selected in the drop-down is 116, but right next to that drop down, it indicates "Current 149".  That is also consistent regardless of which browser I use. 

I've also tried the Netgear Genie App on my iPhone, as well as my Win 10 machine. 

So, I don't know what's going on at all...

[vkdelta]

can you please post the screenshots of following?

1. screenshot of wifi config page.

2. Your ISP

3. your backup config file (you can PM me).

4. your FW version