Orbi WiFi 7 RBE973
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Re: C6250

Jenablur
Initiate

C6250

DO NOT BUY NETGEAR PRODUCTS!!! CUSTOMER SUPPORT SUCKS!!! THE SUPERVISOR JUST HUNG UP ON ME!!!! THEY SELL CRAP AND WON'T FIX IT!!!! THEIR RETURN FORM STATES "IF, AFTER A REASONABLE NUMBER OF ATTEMPTS, THE DEFECT HAS NOT BEEN FIXED, THE BUYER MAY RETURN THIS PRODUCT FOR A REPLACEMENT OR A REFUND" THIS IS A LIE!!!! THEY DO NOT HELP YOU AND THEY BLAME THE JUNK THEY SELL ON THE ISP!!!! DO NOT BUY NETGEAR PRODUCTS!!!! I SPENT HOURS ON THE PHONE WITH THESE PEOPLE AND I SERIOUSLY MEAN HOURS!!!! ALL OF MY TIME WASTED FOR NOTHING!!!! FOR PEOPLE TO TREAT ME LIKE CRAP SO THEY CAN STEAL MY HARD EARNED MONEY FOR THEIR CRAPPY PRODUCTS!!! AND THEY WON'T DO ANYTHING TO FIX THE PROBLEM......NOTHING!!! JUST TREAT ME LIKE CRAP AND STEAL MY MONEY!!!! NETGEAR IS THE WORST!!!! NEVER EVER EVER BUY ANYTHING FROM NETGEAR!!!!
Model: A7000|Nighthawk AC1900 WiFi USB Adapter - USB 3.0
Message 1 of 4
plemans
Guru

Re: C6250

1. To the left of the "a" key, is the caps lock. Please use it. 

2.This is the community forum where members of the public try to help others out. You won't find much for official netgear on here.

3. that notice you posted specifically states "a buyer of this product in california......." but your address at the top shows MN. It also shows a date of 1/3/2020. Most businesses have a 30 day return policy. If that date is your purchase date, there's always the possibility of returning it. 

4. You listed your device as A7000 in the signature but C6250 in the title. Which is it?

5. Are you wanting help with this? The community forum is here to help. we're not getting paid but we're here because someone helped us sometime and we're returning the favor. Your description doesn't really tell us the issue other than you're upset with netgear. We get it because this is where people come with issues. If you'd like help, please provide a complete description of the problem, the device you're using, whats been done trying to fix it, and any other data you think you can add that'd help us to help you. 

 

Message 2 of 4
kfj1983
Aspirant

Re: C6250

I too purchased a Netgear WiFi cable modem router model #: C6250 in January 2019.  I have had problems staying connected to the internet.  When I contact my ISP they say everything is fine on their end.    I have to rest my router once a day for the last three days.   As of 5/16/2020 

I purchased a four-year protection plan too, however, the only option they offer is to ship back my router to them and wait for their response.  This means our home would be without the internet for an extended period of time.   I do not recommend Netgear products.  Not happy. 

 

Model: C6250|AC1600 WiFi Cable Modem Router
Message 3 of 4
Jenablur
Initiate

Re: C6250

Yeah, they'll ship you the same piece of crap to replace the original piece of crap and it still won't work any better.....it's junk and they won't own up to it!!! They do absolutely nothing to help you and their products are worthless!!!! They'll take your money though....I just threw mine out in the trash and replaced it with a Motorola MG7700 and my internet in super fast now!!!! NETGEAR SUCKS!!!!
Message 4 of 4
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