C7000v2 connects but no internet

[xx2pro4uxx21]

I just got wifi today but I'm running into a problem where my PC connects to the wifi and it says that I have internet access but I'm still not able to connect to the internet. From what I've found online, the wan light is on but isn't blinking. So I've turned everything off and followed the process with that with no change. I downloaded the Ethernet driver for my PC and I was able to get the Ethernet to connect now but same problem with not having any internet. All of the lights are green and a couple of them blink a little bit but not the wan light.

[xx2pro4uxx21 · Accepted solution]

Huh it's working all of a sudden.

[plemans]

do you mean the internet LED? The C7000v2 doesn't have a wan port. 

do you have a screen snip of the cable connections page and the event logs from the modem? Helps check the connection. 

https://www.netgear.com/support/product/c7000v2

[xx2pro4uxx21]

Alright here's some pictures of everything I could find that might help.

[plemans]

not quite what I was looking for. 

https://kb.netgear.com/30008/How-do-I-obtain-the-event-logs-from-a-NETGEAR-cable-modem-modem-router

https://kb.netgear.com/30007/How-do-I-obtain-the-cable-connection-information-from-a-NETGEAR-cable-m...

[xx2pro4uxx21]

And there's the cable connections page

[plemans]

You missed out on some channels. Scroll down a bit. 

But from the initial, you're not getting all your channels locked. 

Try removing any splitters or signal attenuators from your line. 

Check for kinks, damage, loose/old/bad/corroded coax cables and remove them if you do

[xx2pro4uxx21 · Accepted solution]

Huh it's working all of a sudden.

[michaelkenward]

---

@xx2pro4uxx21 wrote:
Huh it's working all of a sudden.

---

Telepathy.

@plemans can perform all manner of magic by remote control.

[xx2pro4uxx21]

Oh ok lol. Well thank you Netgear God plemans for fixing it if it was you.

[FURRYe38]

Please mark your thread as solved so others will know. 
Enjoy.

[michaelkenward]

Not easy when you don't know how it was solved.

But without some details on what actually happened, not much that anyone else can follow, beyond invoking @plemans 

But what the heck? Fixed.

[FURRYe38]

The fix is always @plemans 

[plemans]

If only my wife thought that we'd be good. 😀

[FURRYe38]