CAX80 stopped working right.

[Ctcomsa]

Everything started of good then it happened Night hawk app quit connecting: i have drop issue's

Even on my LAN connection Seems like one minute a device can connect then the next time it cannot. i saw that post the other guy was having the same problem.is this a lemmon law???

[plemans]

You have the CAX80?

What actual error are you getting? "connected, no internet" the ssid not broadcasting? 

Wired device not connection? 

Details of the actual error are what help. 

A screen snip of the cable connections page and the event logs help as well. That lets us check the connection back to the ISP. 

[Ctcomsa]

I was connected last night by LAN this morning it took forever to get my wife's computer on line. i have alot of devices on this had no problem with xinity but they Netgear AX8 can handle alot more. iwas up to about 28 devices when the Nighthawk app quit and went into a ghost modem that couldnt connect to anything. did a factory reset didnt change a thing. 

Cable connections.docx

[plemans]

If you just bought it, I'd open a support case with netgear. Your power levels look pretty good. 

to contact support, click on "mynetgear" at the top. register an account and the device. from there you can contact support. 

[Ctcomsa]

ok thank you