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My CM700 has random rebooting issues, happens about every 2 hours.
The power outlet is stable as I also use it to power my router.
Firmware version is 1.02.02, using COX premium
Any ideas?
Event log attached
pls post DOCSIS Event Logs & Power table from the modem.
would be good to post the picture of the power supply that came with it as well.
Just attached event log
Please attach the power/connection table from the GUI
Are these power/connection table you are refering to?
Most likely there is noise on one upstream channel causing T3 timeouts. Have you had this issue previously? or this a new install?
It's a new install. How do I solve this upstream issue? Which channel has more noise? Channel 1 or channel 4? Are these power figures (43.3 dbmv to 46.3 dbmv) within the operation range?
I dont think you can solve unless it is inside home wiring issue. Most of the time problem is in outside node which needs ISP technician to fix it.
Upstream powers look good. Mid-40s is good range.
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