Gaming Lag on Nighthawk AC1900 - C7000

[eriic0]

Hi,

I just bought a nighthawk AC1900/C7000 to replace the XB3 that Xfinity/Comcast was offering. I really liked that router but I figured to make the change to save money in the long run. At first everything seemed great; connection speed was good, ping was great. But I started to realized the my game now lags every 45 seconds - 1 minute (wired connection). The lag is subtle and minor but definitely noticeable. Keep in mind, I never had this issue with the existing Cisco modem/router that Comcast provided. What can I do to solve this issue?

[DarrenM]

Are you able to provide the cable logs and the power table from the modem?

DarrenM

[eriic0]

I’m not sure what those are or how to get those.

-Eric

[DarrenM]

https://kb.netgear.com/30008/How-do-I-obtain-the-event-logs-from-a-NETGEAR-cable-modem-modem-router

Here is a Kb on how to find them.

DarrenM