How do I upgrade the firmware on my CM600?

[JoelP91810]

How would I go about getting the firmware upgraded on my CM600 modem?

According to this post

https://community.netgear.com/t5/Cable-Modems-Routers/CM600-modem-help-with-firmware/m-p/1308525

the firmware 1.01.12 has been sent to my ISP (Mediacom) as of April 2017. I am currenly on 1.01.05 and my ISP has told me that they do not upgrade the firmware on customer owned devices.

[DarrenM]

https://kb.netgear.com/000036375/What-s-the-latest-firmware-version-of-my-NETGEAR-cable-modem-or-mod...

This Kb shows the latest firmware and the upgrade is controlled by the ISP

DarrenM

[JoelP91810]

That is my one of my issues. My ISP said that they do not send out firmware upgrades to customer owned devices. Is there any way that I can upgrde it myself?

[DarrenM]

No because of the docsis standard every company that makes a cable modem has to send there firmware to the ISP for them to approve it and then send it to there customers when they feel its ready.

DarrenM