Orbi WiFi 7 RBE973
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Re: Model CAX30; MAC 6CCDD695F464 No instructions to connect the correct way came with this unit

squashpie
Aspirant

Model CAX30; MAC 6CCDD695F464 No instructions to connect the correct way came with this unit

Hi, The tech charged me $79.99 for install instructions although my unit comes complete with one year warrenty.

Please advise.

Judy Browder

judy_bauer@hotmail.com

Message 1 of 4
plemans
Guru

Re: Model CAX30; MAC 6CCDD695F464 No instructions to connect the correct way came with this unit

To get a hold of support. Click on "MyNetgear" at the top.
Register an account (or login) and then the device.
From there you can start the support process. 

 

Most people google for support and get scam/con sites because there isn't a listed number for support. 

And even when you're out of the 90 days of free support, Netgear uses Gearhead which none of their plans are that amount. 

https://www.netgear.com/home/services/gearhead/

Just makes me think even more than you got a scam/con site versus actual netgear support. 

 

There's a support site with access to manuals, firmware, install guides, etc.
Go to https://www.netgear.com/support/
Type in your model number and from there it'll take you to the above.
Its a great resource to start with during installs. 

 

Message 2 of 4
squashpie
Aspirant

Re: Model CAX30; MAC 6CCDD695F464 No instructions to connect the correct way came with this unit

Please send me the instructiions on how to connect my Netgear Nighthawk to the internet. No instruction came with my unit. I had something to do with settings.

Thank you,

Judy

 

Message 3 of 4
FURRYe38
Guru

Re: Model CAX30; MAC 6CCDD695F464 No instructions to connect the correct way came with this unit

Message 4 of 4
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