N600 Ports not communicating with PC

[skiddles6969]

My router ports stopped workiing/communicating with my PC. I tried resetting the port, resetting cable modem, restarting PC, Inone worked. It still won't detect on PC, however, when I bypass router and hook up modem directly to PC there is an automatic connection made. Does anyone have any suggestions?

[DarrenM]

Hello Skiddles6969

Do you have another device that connects via ethernet that you can try and test it with?

DarrenM

[skiddles6969]

Hi Darren,

Yes, I tested it with a laptop. I got the same error message. I reset the router, and still no communication with the PC or the laptop.

[DarrenM]

Hello Skiddles6969

Have you done a full factory reset on the unit? if so you may want to contact support if the modem is under warranty.

http://www.netgear.com/support/contact.aspx

DarrenM