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Netgear CM600 Modem Not Working (Orange Downstream & Blinking Orange Upstream Lights)

zachz
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Netgear CM600 Modem Not Working (Orange Downstream & Blinking Orange Upstream Lights)

There is an issue with my Netgear CM600 modem.  It has a solid orange (amber) downstream light and a blinking orange (amber) upstream light.  From my preliminary research, there is problem with channels being locked or not enough power in the cable lines such as using too many splitters in the home.  Power-cycling does not resolve the issue.  After I experienced the problem, I reset the modem to factory settings and the modem worked for about 12 hours and then the problem came back.  Power cycling the modem did not resolve the issue.  I am attaching the power and error logs.  Please see attached.

Model: CM600|CM600 High Speed Cable Modem
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DarrenM
Sr. NETGEAR Moderator

Re: Netgear CM600 Modem Not Working (Orange Downstream & Blinking Orange Upstream Lights)

Have you had your ISP tech come out and check the connection?

 

DarrenM

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