NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

zachz's avatar
zachz
Follower
Mar 07, 2019

Netgear CM600 Modem Not Working (Orange Downstream & Blinking Orange Upstream Lights)

There is an issue with my Netgear CM600 modem.  It has a solid orange (amber) downstream light and a blinking orange (amber) upstream light.  From my preliminary research, there is problem with channels being locked or not enough power in the cable lines such as using too many splitters in the home.  Power-cycling does not resolve the issue.  After I experienced the problem, I reset the modem to factory settings and the modem worked for about 12 hours and then the problem came back.  Power cycling the modem did not resolve the issue.  I am attaching the power and error logs.  Please see attached.

1 Reply

  • DarrenM's avatar
    DarrenM
    Sr. NETGEAR Moderator

    Have you had your ISP tech come out and check the connection?

     

    DarrenM