Now
Model C7100V - not available from the drop down model selector!!!!
I just purchased a Nighthawk C7100V Cable modem, Router, and WiFi for use on XFINITY X1 Triple Play. The installation and user documentation on line at Netgear or included in the box does not match what runs on the device. Even after I called support all they could do was apologize and say they have nothing to do with that and they could not help me with that issue!!!
I needed to set the device into bridge mode yet the instructions were not correct as the Netgear Genie program on the device has COMPLETELY different options. Even the address to gain access to the device is incorrect!!! The documentation says to access the unit you must typoe in this address: http://192.168.0.1. WRONG! The correct address is 192.168.100.1. The support person told me it was IMPOSSIBLE to gain access to the unit after it was in bridge mode. All that was wrong was the address. I now have access to my Netgear C7100V via the Netgear Genie app on the device. And it is configured for Router Mode OFF - a new way to say put it in bridge mode not "turn off NAT mode" as the documentation states.
