Nighthawk CAX80 loses internet

[uptownvideo]

I have the CAX80 wifi router with Cox cable plugged in to it.  My wife works from home and has been getting kicked off out her Zoom/Teams meetings.  She tried 2 different computers and it happened on both computers.  Is there a way to check logs in this router to tell if the internet went out or if it is a router issue?    

[FURRYe38]

What Firmware version is currently loaded?

Is the work pc ethernet or wirelessly connected to the modem? 

What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and 40 to 48 channel on 5Ghz.
Any Wifi Neighbors near by? If so, how many?

Please post a copy and paste of the modems connection status and event log page.
https://kb.netgear.com/30007/How-do-I-obtain-the-cable-connection-information-from-a-NETGEAR-cable-m...
https://kb.netgear.com/30008/How-do-I-view-or-clear-the-event-logs-on-my-NETGEAR-cable-modem-or-mode...

[uptownvideo]

Firmware is V2 1.5.2

The PC is connected using WiFi

It is set to Auto is currently on channel 4 and 5G is 36.  The WiFi is set to Smart Connect.  

Neighbors are close by since we live on a cul-de-sac with small yards.  

[plemans]

Does it happen if the pc is hardwired in?

Or only over wireless?

[uptownvideo]

This has not happened while plugged in.  WiFi is the only option for the computer that is had issues.  I changed channels and so far there have not been any internet issues.