Orbi WiFi 7 RBE973
Reply

Re: Nighthawk cax30 Horrible speeds

djtaktic
Aspirant

Nighthawk cax30 Horrible speeds

I just bought a Nighthawk AX6 CAX30 because I wanted to improve my speeds at home. I use to have a Arris Modem and Nighthawk R7800 router and was getting speeds of at least 600mps consistently. Once I upgrade my and bought this new modem/router last week and installed it I have never gotten above 120mps on any device connected to it throughout the house. I only have 10 devices currently connected and my xbox series X is downloading games slower then ever. Im very dissatisfied right now as I thought upgrading to a Wifi 6 and having Gigablast internet would improve my speeds not make them worse. Can someone please help? Im ready to re connect my old router and modem and take this combo one back. When i do a speedtest in the admin settings of the netgear site it says im getting 590mps download but im only getting 4mps download speed at the same time on a xbox game im trying to download on my series X 

Model: AC2400|Nighthawk AC2400 Smart WiFi Router
Message 1 of 10
djtaktic
Aspirant

Re: Nighthawk cax30 Horrible speeds

Is there any particular settings that I should be adjusting on the modem/router to be able to download faster? Everything is set to factory defaults
Message 2 of 10
plemans
Guru

Re: Nighthawk cax30 Horrible speeds

What speeds do you get with a pc/laptop hardwired into the CAX30?

Are you testing over 2.4ghz or 5ghz? the CAX uses smart connect and device can be on either band. And 2.4ghz is a slow network. 

Message 3 of 10
djtaktic
Aspirant

Re: Nighthawk cax30 Horrible speeds

I am using whatever default settings came on the router. When I do a speed test thru the Nighthawk App on my phone or laptop that is wireless the app saying im getting 500-600mps…. But my XBOX series X which I know can handle much higher speeds is only getting 50-90mps download speeds which is worse then what I was getting with my old modem and router….. any help would be appreciated before I return the item
Message 4 of 10
plemans
Guru

Re: Nighthawk cax30 Horrible speeds


@djtaktic wrote:
I am using whatever default settings came on the router. When I do a speed test thru the Nighthawk App on my phone or laptop that is wireless the app saying im getting 500-600mps---The app isn't accurate at speeds greater than 500mbps. Reason why is it hosts the test off the router and it rarely chooses the proper server. Hardwire a pc/laptop into your router and test it using the speedtest app or browser so you can select/change the test servers. Try several servers. …. But my XBOX series X which I know can handle much higher speeds is only getting 50-90mps download speeds which is worse then what I was getting with my old modem and router-----Getting these speeds wired? Wireless? over 2.4ghz? over 5ghz?  Details are key to helping out. Plus the xbox is similar in that it doesn't always choose the best server for speedtesting. That's why we say hardwire a pc/laptop in and test that router. You can change servers to ensure the server is appropriate. ….. any help would be appreciated before I return the item

 

Message 5 of 10
djtaktic
Aspirant

Re: Nighthawk cax30 Horrible speeds

Wired to my MacBook Air and went to Speedtest site and am getting 980mps…. When I connect my XBOX to the wireless 2.4g I am getting 100mps and when I connect it to 5g it is getting 200mps. My iPhone 12 is getting 640mps wireless the same distance away from the modem as the XBOX about 10 feet wireless and in the same room at the router/modem
Message 6 of 10
plemans
Guru

Re: Nighthawk cax30 Horrible speeds


@djtaktic wrote:
Wired to my MacBook Air and went to Speedtest site and am getting 980mps…. ---So you're getting full speed. When I connect my XBOX to the wireless 2.4g I am getting 100mps----pretty reasonable for 2.4ghz.  and when I connect it to 5g it is getting 200mps.----could just be the xbox server. Like I said, xbox isn't always choosing the fastest server. And 200mbps will do anything you need on xbox. Streaming 4k only takes roughly 30-40mbps.  My iPhone 12 is getting 640mps wireless the same distance away from the modem as the XBOX about 10 feet wireless and in the same room at the router/modem---so the router is putting out the needed speeds if the iphone s hitting 640mbps. It could just be the xbox testing server

 

Message 7 of 10
djtaktic
Aspirant

Re: Nighthawk cax30 Horrible speeds

Is there a better server I should test on my XBOX?
Message 8 of 10
plemans
Guru

Re: Nighthawk cax30 Horrible speeds

I don't have an xbox to compare with but again, why do you want faster speeds on the xbox? 

It might help with game downloads but everything else will have plenty of bandwidth. 

 

Message 9 of 10
eryoung2k
Aspirant

Re: Nighthawk cax30 Horrible speeds

Wired with Comcast Xfinity my XBox Series X is getting 1.3GHZ speeds!! Laptop across the room is getting 600MB using the 5ghz speeds with Xpress VPN on, Cell phone hooked up to wifi network is getting in the 900mb range.

Message 10 of 10
Top Contributors
Discussion stats
  • 9 replies
  • 4669 views
  • 0 kudos
  • 3 in conversation
Announcements

Orbi 770 Series