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Re: Spectrum Gig Internet Problem with CM1200
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Spectrum Gig Internet Problem with CM1200
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Re: Spectrum Gig Internet Problem with CM1200
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Re: Spectrum Gig Internet Problem with CM1200
Have the ISP check the signal and line quality UP to the modem.
Be sure there are no coax cable line splitters in the between the modem and ISP service box.
Be sure your using good quality RG6 coax cable up to the modem.
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Re: Spectrum Gig Internet Problem with CM1200
You have a ton of errors in your lines.
Before running new stuff throughout the house, ensure the line coming into the house is good. directly connect the modem there and use it for a while. Then check the signals page and logs again. If they look like they do, the issue is external to the home and running new wiring in the home won't be a benefit.
Also, when running both cable tv and a modem, when the wire enters the home it should hit a single splitter. With 1 leg for the modem and the rest can then be sent to a different splitter to feed the reset of the home. this keeps the signal as clean as possible for the modem.
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Re: Spectrum Gig Internet Problem with CM1200
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Re: Spectrum Gig Internet Problem with CM1200
Again, hook up directly where the line comes in. put a splitter prior to the 4 way and amp and run the 1 leg to the modem. If everything looks good and works, then it is indeed the wiring in the home.
Amps in my experience only create issues when they're inline with the modem. If the signal isn't good enough to the point they need an amp prior to the mode, then the signal they're amplify tends to be bad.
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Re: Spectrum Gig Internet Problem with CM1200
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Re: Spectrum Gig Internet Problem with CM1200
they make some pretty cheap coax tracers.
https://www.amazon.com/Stanz-Pocket-coaxial-tracker-finder/dp/B01KZ0PL44
easy way to see where each cable goes and label them
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Re: Spectrum Gig Internet Problem with CM1200
I have been saying since September 8th, 2020, that the problem was outside of the house, and no one, not anyone on the phone, chat, or techs, were willing to listen. So, after all my time and money wasted, I am still at the mercy of the complete tools Spectrum has working out in the field.
At least I know it's not my modem, or any of my equipment. It's just too bad all of the time and money spent, just to clarify what I already knew.
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Re: Spectrum Gig Internet Problem with CM1200
Sorry you went to so much work!
It is sad when we're at the mercy of the ISPs.
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