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Forum Discussion

strykerzr350's avatar
Feb 15, 2022
Solved

Why am I not getting maxed speeds with my modem?

Recently upgraded to Gigabit Extra with Xfinity and I am not seeing no more than 700 to 800mbps down. Even while testing with a direct connection. My modem signals are within specs and I think I should at least be getting 940mbps or even faster since Xfinity gives more speed than advertised.

  • plemans's avatar
    plemans
    Feb 15, 2022

    so you're hitting full speeds according to that test. 

13 Replies

  • plemans's avatar
    plemans
    Guru - Experienced User

    A couple things. 

    1. do you have a screen snip of the cable connections page and event logs? 

    2. what site are you testing on? Try testing on xfinity's test site. Many test servers can't saturate gigabit. speedtest has gotten better but some of its servers still won't max it out. 

    3. what device are you testing on?