Re: c6220 no longer responds to admin logins

miltmobley · ‎2021-12-31

Can't log in to my c6220 admin account using 192.168.0.1 or 192.168.1.1. Request times out.

Got same result from wifi on windows laptop, and wired and wireless connections on Amazon Fire TV stick.

"routerlogin.net" redirects to this web site or a google search page, not to the admin page.

In Windows console, "ping 192.168.1.1 -t" also times out.

But all clients can log in normally, and operate correctly.

What can I do to solve this?

plemans · ‎2022-01-01

try using 192.168.100.1

Is it still working?

michaelkenward · ‎2022-01-01

@plemans wrote:

try using 192.168.100.1

The manual says that the default should be 192.168.1.1.

You might get more help, and find earlier questions and answers specific to your device, in the appropriate section for your hardware. That's probably here:

Cable Modems & Routers

In the meantime you could visit the support pages:

Support | NETGEAR

Feed in your model number and check the documentation for your hardware. Look at the label on the device for the model number.

You may have done this already. I can't tell from your message.

I mention it because Netgear stopped supplying printed manuals and CD versions some years ago and people sometimes miss the downloads.

plemans · ‎2022-01-01

@michaelkenward wrote:

@plemans wrote:

try using 192.168.100.1

The manual says that the default should be 192.168.1.1.

It is for the router side. but modem/router combo devices can also be accessed at 192.168.100.1

The default lan could be changed and the OP missed it but the modem side is fixed at that address.