I recently moved into my gf house and the only internet service they have in the area is spectrum. The internet always drops throughtout the day. I bought a CM1200 thinking it will fix the problem. I was wrong. Only thing i have is my logs. not sure what it means. Hope someone can tell me how to fix this problem. Wed Feb 03 17:39:49 2021Notice (6)DS profile assignment change. DS Chan ID: 32; Previous Profile: ; New Profile: 1 2.;CM-MAC=08:36:c9:a4:d2:08;CMTS-MAC=00:17:10:8b:38:24;CM-QOS=1.1;CM-VER=3.1;Wed Feb 03 17:39:48 2021Notice (6)TLV-11 - unrecognized OID;CM-MAC=08:36:c9:a4:d2:08;CMTS-MAC=00:17:10:8b:38:24;CM-QOS=1.1;CM-VER=3.1;Wed Feb 03 17:39:48 2021Error (4)Missing BP Configuration Setting TLV Type: 17.9;CM-MAC=08:36:c9:a4:d2:08;CMTS-MAC=00:17:10:8b:38:24;CM-QOS=1.1;CM-VER=3.1;Wed Feb 03 17:39:48 2021Error (4)Missing BP Configuration Setting TLV Type: 17.8;CM-MAC=08:36:c9:a4:d2:08;CMTS-MAC=00:17:10:8b:38:24;CM-QOS=1.1;CM-VER=3.1;Wed Feb 03 17:39:48 2021Warning (5)DHCP WARNING - Non-critical field invalid in response ;CM-MAC=08:36:c9:a4:d2:08;CMTS-MAC=00:17:10:8b:38:24;CM-QOS=1.1;CM-VER=3.1;Wed Feb 03 17:39:44 2021Notice (6)Honoring MDD; IP provisioning mode = IPv4Wed Feb 03 17:39:38 2021Critical (3)No Ranging Response received - T3 time-out;CM-MAC=08:36:c9:a4:d2:08;CMTS-MAC=00:17:10:8b:38:24;CM-QOS=1.1;CM-VER=3.1;Wed Feb 03 17:36:40 2021Critical (3)Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=08:36:c9:a4:d2:08;CMTS-MAC=00:17:10:8b:38:24;CM-QOS=1.1;CM-VER=3.1;Wed Feb 03 17:36:39 2021Critical (3)No Ranging Response received - T3 time-out;CM-MAC=08:36:c9:a4:d2:08;CMTS-MAC=00:17:10:8b:38:24;CM-QOS=1.1;CM-VER=3.1;Wed Feb 03 17:36:39 2021Critical (3)Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=08:36:c9:a4:d2:08;CMTS-MAC=00:17:10:8b:38:24;CM-QOS=1.1;CM-VER=3.1;Wed Feb 03 17:36:39 2021Critical (3)No Ranging Response received - T3 time-out;CM-MAC=08:36:c9:a4:d2:08;CMTS-MAC=00:17:10:8b:38:24;CM-QOS=1.1;CM-VER=3.1;Wed Feb 03 17:36:39 2021Notice (6)CM-STATUS message sent. Event Type Code: 6; Chan ID: 2; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: N/A.;CM-MAC=08:36:c9:a4:d2:08;CMTS-MAC=00:17:10:8b:38:24;CM-QOS=1.1;CM-VER=3.1;Wed Feb 03 17:36:39 2021Critical (3)Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=08:36:c9:a4:d2:08;CMTS-MAC=00:17:10:8b:38:24;CM-QOS=1.1;CM-VER=3.1;Wed Feb 03 17:36:10 2021Critical (3)Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=08:36:c9:a4:d2:08;CMTS-MAC=00:17:10:8b:38:24;CM-QOS=1.1;CM-VER=3.1;Wed Feb 03 17:27:38 2021Notice (6)DS profile assignment change. DS Chan ID: 32; Previous Profile: ; New Profile: 1 2.;CM-MAC=08:36:c9:a4:d2:08;CMTS-MAC=00:17:10:8b:38:24;CM-QOS=1.1;CM-VER=3.1;Wed Feb 03 17:27:37 2021Notice (6)TLV-11 - unrecognized OID;CM-MAC=08:36:c9:a4:d2:08;CMTS-MAC=00:17:10:8b:38:24;CM-QOS=1.1;CM-VER=3.1;Wed Feb 03 17:27:36 2021Error (4)Missing BP Configuration Setting TLV Type: 17.9;CM-MAC=08:36:c9:a4:d2:08;CMTS-MAC=00:17:10:8b:38:24;CM-QOS=1.1;CM-VER=3.1;Wed Feb 03 17:27:36 2021Error (4)Missing BP Configuration Setting TLV Type: 17.8;CM-MAC=08:36:c9:a4:d2:08;CMTS-MAC=00:17:10:8b:38:24;CM-QOS=1.1;CM-VER=3.1;Wed Feb 03 17:27:36 2021Warning (5)DHCP WARNING - Non-critical field invalid in response ;CM-MAC=08:36:c9:a4:d2:08;CMTS-MAC=00:17:10:8b:38:24;CM-QOS=1.1;CM-VER=3.1;Wed Feb 03 17:27:34 2021Notice (6)Honoring MDD; IP provisioning mode = IPv4Wed Feb 03 17:27:24 2021Critical (3)Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=08:36:c9:a4:d2:08;CMTS-MAC=00:17:10:8b:38:24;CM-QOS=1.1;CM-VER=3.1;Wed Feb 03 17:26:54 2021Critical (3)Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=08:36:c9:a4:d2:08;CMTS-MAC=00:17:10:8b:38:24;CM-QOS=1.1;CM-VER=3.1;Wed Feb 03 17:10:26 2021Notice (6)DS profile assignment change. DS Chan ID: 32; Previous Profile: ; New Profile: 1 2.;CM-MAC=08:36:c9:a4:d2:08;CMTS-MAC=00:17:10:8b:38:24;CM-QOS=1.1;CM-VER=3.1;Wed Feb 03 17:10:25 2021Notice (6)TLV-11 - unrecognized OID;CM-MAC=08:36:c9:a4:d2:08;CMTS-MAC=00:17:10:8b:38:24;CM-QOS=1.1;CM-VER=3.1;Wed Feb 03 17:10:25 2021Error (4)Missing BP Configuration Setting TLV Type: 17.9;CM-MAC=08:36:c9:a4:d2:08;CMTS-MAC=00:17:10:8b:38:24;CM-QOS=1.1;CM-VER=3.1;Wed Feb 03 17:10:25 2021Error (4)Missing BP Configuration Setting TLV Type: 17.8;CM-MAC=08:36:c9:a4:d2:08;CMTS-MAC=00:17:10:8b:38:24;CM-QOS=1.1;CM-VER=3.1;Wed Feb 03 17:10:25 2021Warning (5)DHCP WARNING - Non-critical field invalid in response ;CM-MAC=08:36:c9:a4:d2:08;CMTS-MAC=00:17:10:8b:38:24;CM-QOS=1.1;CM-VER=3.1;Wed Feb 03 17:10:21 2021Notice (6)Honoring MDD; IP provisioning mode = IPv4Wed Feb 03 17:10:15 2021Critical (3)No Ranging Response received - T3 time-out;CM-MAC=08:36:c9:a4:d2:08;CMTS-MAC=00:17:10:8b:38:24;CM-QOS=1.1;CM-VER=3.1;Wed Feb 03 17:09:55 2021Critical (3)Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=08:36:c9:a4:d2:08;CMTS-MAC=00:17:10:8b:38:24;CM-QOS=1.1;CM-VER=3.1;Wed Feb 03 17:09:54 2021Critical (3)No Ranging Response received - T3 time-out;CM-MAC=08:36:c9:a4:d2:08;CMTS-MAC=00:17:10:8b:38:24;CM-QOS=1.1;CM-VER=3.1;Wed Feb 03 17:09:46 2021Critical (3)Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=08:36:c9:a4:d2:08;CMTS-MAC=00:17:10:8b:38:24;CM-QOS=1.1;CM-VER=3.1;Wed Feb 03 17:09:24 2021Critical (3)Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=08:36:c9:a4:d2:08;CMTS-MAC=00:17:10:8b:38:24;CM-QOS=1.1;CM-VER=3.1;Wed Feb 03 17:00:44 2021Notice (6)DS profile assignment change. DS Chan ID: 32; Previous Profile: ; New Profile: 1 2.;CM-MAC=08:36:c9:a4:d2:08;CMTS-MAC=00:17:10:8b:38:24;CM-QOS=1.1;CM-VER=3.1;Wed Feb 03 17:00:43 2021Notice (6)TLV-11 - unrecognized OID;CM-MAC=08:36:c9:a4:d2:08;CMTS-MAC=00:17:10:8b:38:24;CM-QOS=1.1;CM-VER=3.1;Wed Feb 03 17:00:43 2021Error (4)Missing BP Configuration Setting TLV Type: 17.9;CM-MAC=08:36:c9:a4:d2:08;CMTS-MAC=00:17:10:8b:38:24;CM-QOS=1.1;CM-VER=3.1;Wed Feb 03 17:00:43 2021Error (4)Missing BP Configuration Setting TLV Type: 17.8;CM-MAC=08:36:c9:a4:d2:08;CMTS-MAC=00:17:10:8b:38:24;CM-QOS=1.1;CM-VER=3.1;Wed Feb 03 17:00:43 2021Warning (5)DHCP WARNING - Non-critical field invalid in response ;CM-MAC=08:36:c9:a4:d2:08;CMTS-MAC=00:17:10:8b:38:24;CM-QOS=1.1;CM-VER=3.1;Wed Feb 03 17:00:40 2021Notice (6)Honoring MDD; IP provisioning mode = IPv4Wed Feb 03 17:00:38 2021Critical (3)No Ranging Response received - T3 time-out;CM-MAC=08:36:c9:a4:d2:08;CMTS-MAC=00:17:10:8b:38:24;CM-QOS=1.1;CM-VER=3.1;

I was thinking replacing the crawl space cable. Spectrum coming today. I’m going to ask him to run a new line. If , nothing is solved. My next step will be to replace the underground line running to the pole. Will be hard tho, having a horse.

Please post a copy and paste of the modems connection status page.Have the ISP check the signal and line quality UP to the modem. Be sure the ISP provisions the modem correctly.Be sure there are no coax cable line splitters in the between the modem and ISP service box. Be sure your using good quality RG6 coax cable up to the modem. https://community.netgear.com/t5/Cable-Modems-Routers/General-info-and-Troubleshooting-for-Cable-Modems/m-p/1530376#M12853

The tech guy came last week and it was solid for 2 days and continue to happen. i will take a picture of his work outside.

Use the Choose File button at the bottom of the text edit window when you relay to a post, and or include any links to pictures posted on picture hosting sites in your post.

https://i.ibb.co/QDSX830/Screen-Shot-2021-02-03-at-8-02-33-PM.pnghttps://i.ibb.co/5kyVz1n/Screen-Shot-2021-02-03-at-8-02-59-PM.pnghttps://i.ibb.co/bJphb8z/Screen-Shot-2021-02-03-at-8-03-09-PM.png

OppaStoppa

Tutor

Feb 03, 2021

Internet dropping

I recently moved into my gf house and the only internet service they have in the area is spectrum. The internet always drops throughtout the day. I bought a CM1200 thinking it will fix the problem. I was wrong. Only thing i have is my logs. not sure what it means. Hope someone can tell me how to fix this problem.

Wed Feb 03 17:39:49 2021	Notice (6)	DS profile assignment change. DS Chan ID: 32; Previous Profile: ; New Profile: 1 2.;CM-MAC=08:36:c9:a4:d2:08;CMTS-MAC=00:17:10:8b:38:24;CM-QOS=1.1;CM-VER=3.1;
Wed Feb 03 17:39:48 2021	Notice (6)	TLV-11 - unrecognized OID;CM-MAC=08:36:c9:a4:d2:08;CMTS-MAC=00:17:10:8b:38:24;CM-QOS=1.1;CM-VER=3.1;
Wed Feb 03 17:39:48 2021	Error (4)	Missing BP Configuration Setting TLV Type: 17.9;CM-MAC=08:36:c9:a4:d2:08;CMTS-MAC=00:17:10:8b:38:24;CM-QOS=1.1;CM-VER=3.1;
Wed Feb 03 17:39:48 2021	Error (4)	Missing BP Configuration Setting TLV Type: 17.8;CM-MAC=08:36:c9:a4:d2:08;CMTS-MAC=00:17:10:8b:38:24;CM-QOS=1.1;CM-VER=3.1;
Wed Feb 03 17:39:48 2021	Warning (5)	DHCP WARNING - Non-critical field invalid in response ;CM-MAC=08:36:c9:a4:d2:08;CMTS-MAC=00:17:10:8b:38:24;CM-QOS=1.1;CM-VER=3.1;
Wed Feb 03 17:39:44 2021	Notice (6)	Honoring MDD; IP provisioning mode = IPv4
Wed Feb 03 17:39:38 2021	Critical (3)	No Ranging Response received - T3 time-out;CM-MAC=08:36:c9:a4:d2:08;CMTS-MAC=00:17:10:8b:38:24;CM-QOS=1.1;CM-VER=3.1;
Wed Feb 03 17:36:40 2021	Critical (3)	Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=08:36:c9:a4:d2:08;CMTS-MAC=00:17:10:8b:38:24;CM-QOS=1.1;CM-VER=3.1;
Wed Feb 03 17:36:39 2021	Critical (3)	No Ranging Response received - T3 time-out;CM-MAC=08:36:c9:a4:d2:08;CMTS-MAC=00:17:10:8b:38:24;CM-QOS=1.1;CM-VER=3.1;
Wed Feb 03 17:36:39 2021	Critical (3)	Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=08:36:c9:a4:d2:08;CMTS-MAC=00:17:10:8b:38:24;CM-QOS=1.1;CM-VER=3.1;
Wed Feb 03 17:36:39 2021	Critical (3)	No Ranging Response received - T3 time-out;CM-MAC=08:36:c9:a4:d2:08;CMTS-MAC=00:17:10:8b:38:24;CM-QOS=1.1;CM-VER=3.1;
Wed Feb 03 17:36:39 2021	Notice (6)	CM-STATUS message sent. Event Type Code: 6; Chan ID: 2; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: N/A.;CM-MAC=08:36:c9:a4:d2:08;CMTS-MAC=00:17:10:8b:38:24;CM-QOS=1.1;CM-VER=3.1;
Wed Feb 03 17:36:39 2021	Critical (3)	Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=08:36:c9:a4:d2:08;CMTS-MAC=00:17:10:8b:38:24;CM-QOS=1.1;CM-VER=3.1;
Wed Feb 03 17:36:10 2021	Critical (3)	Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=08:36:c9:a4:d2:08;CMTS-MAC=00:17:10:8b:38:24;CM-QOS=1.1;CM-VER=3.1;
Wed Feb 03 17:27:38 2021	Notice (6)	DS profile assignment change. DS Chan ID: 32; Previous Profile: ; New Profile: 1 2.;CM-MAC=08:36:c9:a4:d2:08;CMTS-MAC=00:17:10:8b:38:24;CM-QOS=1.1;CM-VER=3.1;
Wed Feb 03 17:27:37 2021	Notice (6)	TLV-11 - unrecognized OID;CM-MAC=08:36:c9:a4:d2:08;CMTS-MAC=00:17:10:8b:38:24;CM-QOS=1.1;CM-VER=3.1;
Wed Feb 03 17:27:36 2021	Error (4)	Missing BP Configuration Setting TLV Type: 17.9;CM-MAC=08:36:c9:a4:d2:08;CMTS-MAC=00:17:10:8b:38:24;CM-QOS=1.1;CM-VER=3.1;
Wed Feb 03 17:27:36 2021	Error (4)	Missing BP Configuration Setting TLV Type: 17.8;CM-MAC=08:36:c9:a4:d2:08;CMTS-MAC=00:17:10:8b:38:24;CM-QOS=1.1;CM-VER=3.1;
Wed Feb 03 17:27:36 2021	Warning (5)	DHCP WARNING - Non-critical field invalid in response ;CM-MAC=08:36:c9:a4:d2:08;CMTS-MAC=00:17:10:8b:38:24;CM-QOS=1.1;CM-VER=3.1;
Wed Feb 03 17:27:34 2021	Notice (6)	Honoring MDD; IP provisioning mode = IPv4
Wed Feb 03 17:27:24 2021	Critical (3)	Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=08:36:c9:a4:d2:08;CMTS-MAC=00:17:10:8b:38:24;CM-QOS=1.1;CM-VER=3.1;
Wed Feb 03 17:26:54 2021	Critical (3)	Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=08:36:c9:a4:d2:08;CMTS-MAC=00:17:10:8b:38:24;CM-QOS=1.1;CM-VER=3.1;
Wed Feb 03 17:10:26 2021	Notice (6)	DS profile assignment change. DS Chan ID: 32; Previous Profile: ; New Profile: 1 2.;CM-MAC=08:36:c9:a4:d2:08;CMTS-MAC=00:17:10:8b:38:24;CM-QOS=1.1;CM-VER=3.1;
Wed Feb 03 17:10:25 2021	Notice (6)	TLV-11 - unrecognized OID;CM-MAC=08:36:c9:a4:d2:08;CMTS-MAC=00:17:10:8b:38:24;CM-QOS=1.1;CM-VER=3.1;
Wed Feb 03 17:10:25 2021	Error (4)	Missing BP Configuration Setting TLV Type: 17.9;CM-MAC=08:36:c9:a4:d2:08;CMTS-MAC=00:17:10:8b:38:24;CM-QOS=1.1;CM-VER=3.1;
Wed Feb 03 17:10:25 2021	Error (4)	Missing BP Configuration Setting TLV Type: 17.8;CM-MAC=08:36:c9:a4:d2:08;CMTS-MAC=00:17:10:8b:38:24;CM-QOS=1.1;CM-VER=3.1;
Wed Feb 03 17:10:25 2021	Warning (5)	DHCP WARNING - Non-critical field invalid in response ;CM-MAC=08:36:c9:a4:d2:08;CMTS-MAC=00:17:10:8b:38:24;CM-QOS=1.1;CM-VER=3.1;
Wed Feb 03 17:10:21 2021	Notice (6)	Honoring MDD; IP provisioning mode = IPv4
Wed Feb 03 17:10:15 2021	Critical (3)	No Ranging Response received - T3 time-out;CM-MAC=08:36:c9:a4:d2:08;CMTS-MAC=00:17:10:8b:38:24;CM-QOS=1.1;CM-VER=3.1;
Wed Feb 03 17:09:55 2021	Critical (3)	Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=08:36:c9:a4:d2:08;CMTS-MAC=00:17:10:8b:38:24;CM-QOS=1.1;CM-VER=3.1;
Wed Feb 03 17:09:54 2021	Critical (3)	No Ranging Response received - T3 time-out;CM-MAC=08:36:c9:a4:d2:08;CMTS-MAC=00:17:10:8b:38:24;CM-QOS=1.1;CM-VER=3.1;
Wed Feb 03 17:09:46 2021	Critical (3)	Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=08:36:c9:a4:d2:08;CMTS-MAC=00:17:10:8b:38:24;CM-QOS=1.1;CM-VER=3.1;
Wed Feb 03 17:09:24 2021	Critical (3)	Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=08:36:c9:a4:d2:08;CMTS-MAC=00:17:10:8b:38:24;CM-QOS=1.1;CM-VER=3.1;
Wed Feb 03 17:00:44 2021	Notice (6)	DS profile assignment change. DS Chan ID: 32; Previous Profile: ; New Profile: 1 2.;CM-MAC=08:36:c9:a4:d2:08;CMTS-MAC=00:17:10:8b:38:24;CM-QOS=1.1;CM-VER=3.1;
Wed Feb 03 17:00:43 2021	Notice (6)	TLV-11 - unrecognized OID;CM-MAC=08:36:c9:a4:d2:08;CMTS-MAC=00:17:10:8b:38:24;CM-QOS=1.1;CM-VER=3.1;
Wed Feb 03 17:00:43 2021	Error (4)	Missing BP Configuration Setting TLV Type: 17.9;CM-MAC=08:36:c9:a4:d2:08;CMTS-MAC=00:17:10:8b:38:24;CM-QOS=1.1;CM-VER=3.1;
Wed Feb 03 17:00:43 2021	Error (4)	Missing BP Configuration Setting TLV Type: 17.8;CM-MAC=08:36:c9:a4:d2:08;CMTS-MAC=00:17:10:8b:38:24;CM-QOS=1.1;CM-VER=3.1;
Wed Feb 03 17:00:43 2021	Warning (5)	DHCP WARNING - Non-critical field invalid in response ;CM-MAC=08:36:c9:a4:d2:08;CMTS-MAC=00:17:10:8b:38:24;CM-QOS=1.1;CM-VER=3.1;
Wed Feb 03 17:00:40 2021	Notice (6)	Honoring MDD; IP provisioning mode = IPv4
Wed Feb 03 17:00:38 2021	Critical (3)	No Ranging Response received - T3 time-out;CM-MAC=08:36:c9:a4:d2:08;CMTS-MAC=00:17:10:8b:38:24;CM-QOS=1.1;CM-VER=3.1;

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Internet dropping

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