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Re: [AC790S] Firmware update ERROR
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[AC790S] Firmware update ERROR
Hi all,
I cannot update my AC790s' firmware, there is always a error message (see photos attached).
How can I update it?
Model: AirCard 790S
Firmware Version: NTG9X35C_01.03.28.05
Firmware Build Date: 2014/10/16
This is a 4 years old firmware! How come I cannot find the firmware on Netgear's website?
Can someone post the link to the firmware, can we update it via USB?
Thank you for your help and replies.
Have a good day,
Alexis
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Re: [AC790S] Firmware update ERROR
Hi Alexgear,
Thank you for posting in the community with your issue. I will work with my internal team and review for a solution. :]
- Jason N
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Re: [AC790S] Firmware update ERROR
Hi Alexgear,
Thank you for responding to my PM. :]
- Jason N
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Re: [AC790S] Firmware update ERROR
Hi All
Same problem, Im from Viet Nam
thanks
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[AC790S] Firmware update ERROR
This problem still exist. Locating firmware suitable to European models are restricted out from website.
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Re: [AC790S] Firmware update ERROR
Hi JoKiv,
May I request for the following information:
- Where did you purchase the unit?
- What is the current firmware version installed?
- Do you have connectivity issue?
Make sure that you have excellent signal bars when you attempt to update the firmware.
Regards,
Blanca
Community Team
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Hi, I puchased device from Telia (ISP and mobile operat...
Hi,
I puchased device from Telia (ISP and mobile operator), Finland
Current version seems to be NTG9X35C_11.11.15.03
I don't have issues with connectivity.
I'll try again with better signal.
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Re: Hi, I puchased device from Telia (ISP and mobile operat...
Hi JoKiv,
We’d greatly appreciate hearing your feedback letting us know if you need further assistance.
Regards,
Blanca
Community Team
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Re: [AC790S] Firmware update ERROR
Hi Support Team,
Can I still update the AC790S firmware online in this time? because it has been wrong, seems the update WEB site not find firmware file.
I puchased device from Telstra in 2016.
current firmware version: NTG9X35C_01.03.28.05
Is there any way to help me solve this problem?
Thanks.
regchang
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Re: [AC790S] Firmware update ERROR
Hi,
I am having the same problem. I receive an ‘update error and will retry in 48 hours. message. My firmware is stuck on 9x35c 11.11.00.00
if anyone has solved this problem can they please post a solution
thanks in advance for any help
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Re: [AC790S] Firmware update ERROR
I'm here for the same problem - I have an AC790S from BigPond and I want to check and update the firmware. The Netgear site claims there is none available... is that true?
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Re: [AC790S] Firmware update ERROR
Easy question... still unanswered!
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Re: [AC790S] Firmware update ERROR
I have the same issues but NetGear Team still stay quiet.
Please how can we resolve this problem.
If possible give us in pm the latest firmware.
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