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Re: LB2120: no automatic re-connect
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Re: LB2120: no automatic re-connect
I am interested to test this firmware. Please advise what info I need to provide.
Thank you.
Regards,
Otto
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Re: LB2120: no automatic re-connect
Thanks.
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Re: LB2120: no automatic re-connect
Just a quick note to ask members of this community to post if you get the beta firmware on your device and what your experience with it is.
Thanks.
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Re: LB2120: no automatic re-connect
Hi, when will I get the new firmware? A support ticket was created, the device is registered now but nothing happens. Every day the LB2120 is loosing the connection and the power has to be turned off and on again. So the device is useless.
Klemens
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Re: LB2120: no automatic re-connect
Hi,
Can you please send the information in this link to me?
We have four of these in different parts of the country experiencing this issue. Oddly, it only seems to occur with a reasonable level of data transfer.
Not sure why the information being sent isnt being made available generally.
We were intending to use these as a default device for the setup of a PnP product, IE very large scale deployments after a successful test in a small scale proof of concept, but since moving to pilot phase and have a higher dependancy and bandwidth requirement, they have all failed. Really dissapointed to read this thread and the lack of vendor support. I hope the information being sent directly to members is worth it. I see no further comments to suggest that its the silver bullet we all require for this device.
Thanks
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Re: LB2120: no automatic re-connect
Hi,
Please send me link to new firmware as I have this reconnect issue.
Thanks,
jc
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Re: LB2120: no automatic re-connect
Has anybody received this firmware yet? I've replied to the e-mails, registered my router and nothing....anybody had any success at all?
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Re: LB2120: no automatic re-connect
Still waiting for the software to be pushed to my device. I was told that I would be notified when this eventually happens. Based on our wait to get this far, I am not holding my breath, however, in fairness to Netgear, I would rather wait a little longer and get something that works as it is supposed to work. Just my AU$0.02
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Re: LB2120: no automatic re-connect
I've raised an issue with Amazon and they have agreed to refund me the purchase price if I want to return it. I'll give the firmware a bit more time but at this point I'm leaning more and more to returning this router, getting a refund and then buying one that actually performs this most basic of requirements...ie - switch to the mobile when the broadband goes down...y'know - the one thing that everybody buys these things for. It's just unbelievable that netgear are dragging their heels so badly on this
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Re: LB2120: no automatic re-connect
I am still to recieve anything also.
From some very basic testing on my desk with one of the "failing" units, it seems I get a disconnect if I transfer approx 4GB in a 24 hour period. Its just failed this morning and this is a similar figure to the last incident a few days ago. Might be coincidence, but I will be trying it again to see if this is a consistent scenario. Anyone else able to test that?
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Re: LB2120: no automatic re-connect
Can i have the firmware please
Mike
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Re: LB2120: no automatic re-connect
Has anyone actually got this working on the new firmware yet?
I gave up on it months ago, but I'm keen to know if NG have responded positively yet to their customers clear problems.
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Re: LB2120: no automatic re-connect
It is extremely disappointing.
However, I understand the Sun Tzu rationale behind now declaring this: anyone with a problem like ours will be in the poor minority. If Netgear published a public mea culpa it would be seen by a lot more people than our individual complaints. Therefore, it makes sense to ignore us.
Just know, Netgear, that I will ignore you on the shelves of every store I shop at, and encourage every customer to do the same.
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Re: LB2120: no automatic re-connect
Not seen or heard a thing!! dont think il be using Netgear again they cant write software for **bleep**!
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Re: LB2120: no automatic re-connect
My current thoughts are:
Blanca has been pretty responsive so far but for me it's been radio silence since end of last week. Given the time of year it's quite possible that he/she is on holiday [ vacation for my friends across the pond ] so I'm going to wait until next week.
In the meantime I'm going to be browsing for 4g failover routers that actually...you know...work, and if I get no resolution on this next week then I'll send this ahem "device" back to Amazon, get a full refund and buy one from a different manufacturer.
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Re: LB2120: no automatic re-connect
Im looking at this one
Teltonika 4G-RUT240 Compact Industrial 4G LTE Router
Im using 4g as the main connection with a Satellite backup....so even as the main WAN connection the Netgear is useless
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Re: LB2120: no automatic re-connect
@mfoster11 - that's the router I went to, I highly recommend it, many more features than LB2120 and it also works as it should!
I know this isn't the forum - but I thought this NG story may make you all smile.
I found out that another WiFi NG (ARLO) router I have has an interesting hidden feature. You can't set the WiFi channel, instead it picks the strongest WiFi signal and hops to that channel, so my core network basically has NG following it constantly. My network selects a new "clearer" channel - NG hops on to that one, my network sees congestion, hops, guess who follows...
The only way I've been able to remedy this is to have another WiFi router (the Teltonika router mentioned above) - broadcasting and fixed to a channel that my main network doesn't use, it's right next to the NG box so as to keep it off my main routers channels and lower interference!
Hope that nonsence has made you all smile - happy Friday!
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Re: LB2120: no automatic re-connect
I have the nighthawk r8000, thats going in the bin and im going to Amplifi HD from Ubuiquiti - software as i say is absolute garbage, they bring out product after product and just ditch it without actually getting it working
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Re: LB2120: no automatic re-connect
Here, with this lb2120 bs product, they cannot.
Most of my client have redundancy packages built into every DC, including DR, so that's circa 5 of these little guys every warm/hot recovery site, at a minimum (assuming the connections aren't running in parallel, which of course they often are.
So £3k from me, plus another, what 20 people just on this thread that will never use this product again?
Congrats, 60k lost sales in the space between 2 heartbeats. Well done.
Not to mention the reputational cost against other Netgear products....
Breathtakingly moronic. Honestly.
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Re: LB2120: no automatic re-connect
Hi Blanca,
I was interested in trying this mythical new firmware but you and the rest of your team seem spectacularly incompetent. I registered my interest. I registered my product with you guys, as you asked, and then I waited. Then I waited some more...and now I'm done with waiting.
Fortunately I have a good relationship with Amazon and they've agreed for me to return this useless router and get a full refund. I'm immensely disappointed at how badly this has been handled by netgear and can now hand on heart promise that I'll never buy another piece of netgear kit.
You guys should be ashamed of yourselves and your company.
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Re: LB2120: no automatic re-connect
I am now deeply offended.
I made a post here a few days ago detailing my experience.
That post has been deleted and no one told me that it was deleted or why.
In a nutshell, I requested beta participation, and then had the reconnection problem again. I asked about the beta firmware and was told it was pushed to my device 10 days prior. I explained that I had the problem again and asked them what the firmware revision was that I should have. They responded and gave me the current production firmware and said that my firmware should be a different identifier. I wrote back and said it wasn't, that I still had the production firmware. They said they'd look into it.
Shortly after that I made a post here recommending that folks who had asked to be in the beta consider contacting support and asking them about the status, especially if they were still running the stock firmware version.
That post has mysteriously disappeared from this forum. No idea why.
It's now been almost a week, and I've had no further updates. My device just crapped out again about an hour ago with the same symptoms -- once it loses connection to broadband, it will never reconnect successfully, without me manually unplugging the Ethernet from the device, waiting 10 seconds, and plugging it back in. It can't detect that the broadband is fine without being physically disconnected from the broadband first.
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Re: LB2120: no automatic re-connect
Hi, I am increasingly frustrated. My device still shows the same firmware revision and it appears that Netgear has never been able to push the beta firmware to me. I have heard nothing back from anyone at Netgear in many weeks, either through the regular support channels or through this forum. It's ridiculous.
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Re: LB2120: no automatic re-connect
I have just installed this device and have the exact same issue
I would like to trial the new firmware please
I will be sending the device back in 7 days if I haven't received the new firmware or if the device still isn't auto reconnecting
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