LM1300 cannot create profile when adding APN

[Vonarstonehelm]

So I am trying to set up my new unit to work with T-Mobile but no matter how I try to add the apn it doesn’t allow me to save it. If I manually select T-Mobile on the main mobile tab it doesn’t actually save it and resets back to Verizon. Do I have a faulty unit or am I missing something?

[plemans]

Did you check with tmobile on that? Seems they've cracked down a bit on sim swapping lately. 

https://kb.netgear.com/000063963/Which-mobile-carriers-are-compatible-with-my-NETGEAR-mobile-hotspot...

https://kb.netgear.com/000064385/Why-is-my-T-Mobile-SIM-card-not-working-with-my-NETGEAR-mobile-WiFi...

[Vonarstonehelm]

So this is an error message associated with the SIM card and not the unit?

Wish they made that a little more clear. I will reach out to T-Mobile then. Thank you

[plemans]

No clue if thats the issue but its something to check out. Tmobile has been cracking down on sim swapping lately. 

[JohnPeng]

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@Vonarstonehelm wrote:
So I am trying to set up my new unit to work with T-Mobile but no matter how I try to add the apn it doesn’t allow me to save it. If I manually select T-Mobile on the main mobile tab it doesn’t actually save it and resets back to Verizon. Do I have a faulty unit or am I missing something?

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Please do a factory reset and check for update to make sure your device is on the latest release. 

Thanks