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Re: MR1100 and future 4GLTE
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MR1100 and future 4GLTE
Current firmware is NTG9X50C_12.05.05.12. Running on ATT software. It is unlocked and running on a T mobile tower through Consumer Cellular. CC is telling me it will soon be obsolete due to T mobile upgrading their service.
Is there any way around this or do I have to purchase a new hotspot?
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Re: MR1100 and future 4GLTE
I chatted with Consumer Cellular today. I have a warning that as of 1/31/2021 the MR1100 will no longer work on T Mobile or ATT's system.
Here is the chat session I had with them today.
***************************
(02:36:46) | Paul: I need to upgrade my hotspot and need to know what specs are needed. |
(02:36:48) | Consumer Cellular: Your chat request will be assigned to an available agent in the order it was received. Please allow just a moment. |
(02:39:09) | *** Peter K. joined the chat *** |
(02:39:32) | Peter K.: Thank you for contacting Consumer Cellular. My name is Peter and I'll be assisting you today. Before we begin, please give me a moment to review your issue today and then we'll get started. |
(02:40:15) | Peter K.: Hi, Paul. Thanks for chatting with us. I can certainly help you today. In order to verify the account, may I have the last 4 of the account holder's social? Please provide only the last 4 numbers. Also, can you confirm your first and last name for me please? |
(02:40:35) | Paul: |
(02:40:58) | Peter K.: Thank you. |
(02:41:46) | Peter K.: We actually stopped selling hot spot devices as most smartphones today have that feature already programmed into them. |
(02:42:33) | Paul: Yes I know. I have my own hotspot and need one with an Ethernet output. |
(02:42:53) | Peter K.: I understand, but we do not sell any newer models. |
(02:43:28) | Paul: I know. But what is it with my current model that makes it soon to be obsolete? |
(02:43:55) | Paul: I need to now what the spec is that is obsolete. |
(02:44:20) | Peter K.: It's operating on 3g technology. Carriers across the country are shutting down their 3g networks. |
(02:44:32) | Paul: It is never used for phone calls. It is all data. |
(02:44:34) | Peter K.: SO it's not the device, it's the network that's going out. |
(02:44:57) | Paul: So the 4G LTE is going out? |
(02:47:42) | Peter K.: No, only 3g |
(02:48:02) | Peter K.: After the shutdown there will only be 4gLTE and 5g |
(02:48:48) | Paul: So my device is 3g/4g capable. Will it still be working? |
(02:49:56) | Peter K.: I checked, and the hotspot device will be affected by the shutdown. |
(02:51:07) | Paul: So I guess any hotspot that is 3G capable will not be any good? They have to be 4G/5G? That is what I need to know. |
(02:51:36) | Peter K.: Yes, any 3g device will be inoperable after the shutdown. |
(02:52:22) | Paul: This is on the T Mobile line. Is this also true for the AT&T line? |
(02:52:50) | Peter K.: Yes. |
****************************************************
Here is the message I get.
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Re: MR1100 and future 4GLTE
I'm betting they are just trying to get you to buy a new hotspot.
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Re: MR1100 and future 4GLTE
I chatted again and made sure they were talking about a router and then they come back with well it's more for phones and that's just an automated message. So I guess we will find out on Feb 1 2021......
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