- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
Re: MR1100 device doesnt show data usage on device
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
MR1100 device doesnt show data usage on device
My MR1100 Nighthawk doesnt indicate any data usage on the device have spoke to telstra they are blaming netgear ,netgaer are blaming telstra ,so what has changed why
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: MR1100 device doesnt show data usage on device
You might get better and quicker replies, and find other answers, over in the appropriate section for your device. That's probably here:
Mobile Routers, Hotspots & Modems
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: MR1100 device doesnt show data usage on device
Hi @Samsung1958
Please provide the device SKU (MR1100-xxx).
Kindly access MR1100 WebUI > go to Settings > Nighthawk M1 Status > Device. What is the firmware version and PRI version?
Have you tried to do a factory reset?
Regards,
Blanca
Community Team
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: MR1100 device doesnt show data usage on device
I'm having exactly the same issue. I seem to be going round and round in circles. Telstra is saying it's Netgear's issue and vice versa. Are there any updates? I have the latest firmware NTG9X50C_12.06.08.00.
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: MR1100 device doesnt show data usage on device
PRI Version 05.05
Firmware Build Date 2019/10/16
@Sally007 wrote:I'm having exactly the same issue. I seem to be going round and round in circles. Telstra is saying it's Netgear's issue and vice versa. Are there any updates? I have the latest firmware NTG9X50C_12.06.08.00.
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: MR1100 device doesnt show data usage on device
Hi @Sally007
Does it show "Detecting Service" status?
You already have the latest firmware NTG9X50C_12.06.08.00. Kindly check as well if you have the updated PRI version 05.05.
Could you please do a factory reset?
Regards,
Blanca
Community Team
• What is the difference between WiFi 6 and WiFi 7?
• Yes! WiFi 7 is backwards compatible with other Wifi devices? Learn more