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Re: MR1100 does not broadcast wifi

b0rdga
Aspirant

MR1100 does not broadcast wifi

hi guys

my hawk suddenly stoping broadcasting wifi i tried every singel idea come in any technation mind

- restarted

-reseted

- power off

- playing around with setting

but didnt work

after all i end up with i cant add any apn even with changing sim

 

any idea

Model: MR1100|Nighthawk LTE Mobile Hotspot Router (AU)
Message 1 of 15

Accepted Solutions
b0rdga
Aspirant

Re: MR1100 does not broadcast wifi

Thanks all for your advaices

I finaly fix it

just manual update it to 10.25.01.01

and im sorry for the bad spilling

you can download it from here

https://www.downloads.netgear.com/files/firmware/MR1100/MR1100-1TLAUS_23113199_NTG9x50C_10.25.01.01_...

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Model: MR1100|Nighthawk LTE Mobile Hotspot Router (AU)
Message 15 of 15

All Replies
b0rdga
Aspirant

Re: MR1100 does not broadcast wifi

BTW ITS UNLOCKED

Telstra

Message 2 of 15
MicW
Luminary

Re: MR1100 does not broadcast wifi

Does the dashboard or the wifi profiles shows that wifi is enabled and the "broadcast wifi name ssid" has a tick next to it on both the 2.4 and 5 ghz under settings>setup>wireless page?

Message 3 of 15
JasonN
NETGEAR Employee Retired

Re: MR1100 does not broadcast wifi

Hi b0rdga,

Have you tried removing and reseating the SIM card in the device?

Please let me know if this helps. :]

 

- Jason N

Message 4 of 15
b0rdga
Aspirant

Re: MR1100 does not broadcast wifi

Yes its look good without any problems in dashboard
And i had changed the SIM with more than 3 SIMs different company and also no APN & WIFI
Message 5 of 15
JasonN
NETGEAR Employee Retired

Re: MR1100 does not broadcast wifi

Hi b0rdga,

Please contact support for further assistance on this issue.

Let me know the outcome please. :]

 

http://www.netgear.com/support/contact.aspx

 

 

 

- Jason N

Message 6 of 15
Chien35
Tutor

Re: MR1100 does not broadcast wifi

What is the current firmware version?

Message 7 of 15
JasonN
NETGEAR Employee Retired

Re: MR1100 does not broadcast wifi

Hi Chien35,

What is your location? Which provider model is your MR1100?

Please let me know. :]

 

 

- Jason N

Message 8 of 15
Chien35
Tutor

Re: MR1100 does not broadcast wifi

Hi Jason,
My location is Cambodia and my MR1100 is Telstra.
Why you ask?
I don't have the problem.
Message 9 of 15
JasonN
NETGEAR Employee Retired

Re: MR1100 does not broadcast wifi

Hi Chien35,

Sorry I thought you were directing the question to the community to be answered.

 

Hi b0rdga,

I wanted to check in on you and see if your issue was resolved with support?

Please let me know. :]

 

 

- Jason N

Message 10 of 15
b0rdga
Aspirant

Re: MR1100 does not broadcast wifi

I had tried it and it gave me a disconnected phone no
Message 11 of 15
b0rdga
Aspirant

Re: MR1100 does not broadcast wifi

I had tried it and it gave me a disconnected phone number to contact
Message 12 of 15
JasonN
NETGEAR Employee Retired

Re: MR1100 does not broadcast wifi

Hi b0rdga,

Did you follow the process of the link I have provided you? What support number did you use? Where are you located?

Please let me know. :]

 

 

- Jason N

Message 13 of 15
JasonN
NETGEAR Employee Retired

Re: MR1100 does not broadcast wifi

Hi b0rdga,

Please provide your location and what number you used to call support.

Thank you :]

 

- Jason N

Message 14 of 15
b0rdga
Aspirant

Re: MR1100 does not broadcast wifi

Thanks all for your advaices

I finaly fix it

just manual update it to 10.25.01.01

and im sorry for the bad spilling

you can download it from here

https://www.downloads.netgear.com/files/firmware/MR1100/MR1100-1TLAUS_23113199_NTG9x50C_10.25.01.01_...

Model: MR1100|Nighthawk LTE Mobile Hotspot Router (AU)
Message 15 of 15
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