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Re: MR1100 issues
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MR1100 issues
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Re: MR1100 issues
Hi Wayders_
Welcome to NETGEAR Community!
May we please know the device SKU (MR1100-100XXX)?
What is the firmware version?
Regards,
Blanca
Community Team
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Re: MR1100 issues
I cannot see what firmware version it is on. i cannot get the router to fully power up. I seen a auto update screen on the router before i went to sleep but i didnt mess with it. When i woke up the router was off so i went to press the power button the netgear logo popped up then just began like a boot loop where netgear would pop on and off on the screen. Im assuming the firmware got corrupted when it auto updated.
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Re: MR1100 issues
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Re: MR1100 issues
Hi Wayders_
This appears to be hardware failure.
Regards,
Blanca
Community Team
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Re: MR1100 issues
@Wayders_ wrote:
I just got my att nighthawk yesterday and ive had alot of problems. [...] i bought this router used and did not come with battery or back cover.
Well, then give it back to whoever sold it to you and reclaim your money.
The only thing you can try IMHO is to make sure you use a QuickCharge 2.0 or 3.0 compatible power supply. It is important for the M1 to receive 9V when running without a battery, as with only 5V it might not be able to draw enough power and crash.
If you are unlucky, it crashed during the firmware update — if this happens the device might be "bricked".
Try resetting it to factory defaults: https://www.youtube.com/watch?v=kJ6Ci2-b7Fg
If you can get it to boot, try accessing the web interface and check (and if needed, update) the firmware version.
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