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Re: MR1100 speed problems on AT&T
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MR1100 speed problems on AT&T
I'm not sure how to test other than taking to work with me. Is this a defective unit or a bad setting? I read one response to another thread saying a new sim card could solve things with disconnect issues.
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Re: MR1100 speed problems on AT&T
Still hoping for feedback from experts.
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Re: MR1100 speed problems on AT&T
I will open a new topic if I dont see a response, but can anyone confirm that external antennas improve signal strength? I was considering installing a high gain antenna in the attic and wiring it down to the installation location for the hotspot. The only other option I've seen is the micro cell boxes. Unfortunately, AT&T doesn't support them any longer and recommends using your network to boost cell via wifi.
Any thoughts?
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Re: MR1100 speed problems on AT&T
Hi @bkenobi
Welcome to NETGEAR Community!
Please check the signal quality using the Diagnostics screen found under Settings > Nighthawk M1 Status > Diagnostics section using values below as reference:
RSRP – The average power received from a single Reference signal, and Its typical range is around -44dbm (good) to -140dbm(bad).
RSRQ – Indicates quality of the received signal, and its range is typically -19.5dB(bad) to -3dB (good).
If signal quality is bad then I suggest moving the device to a location with clear view of the sky or consider purchasing/using external antenna.
Regards,
Blanca
Community Team
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Re: MR1100 speed problems on AT&T
RSRQ: -17
So it appears the signal is on the bad side. I have the MR1100 as high in the home as possible and in a window facing the direction of the tower. I think an antenna is the best option but I'm not sure if there are better options than others. I know netgear sells an option, but I've read it isn't very high gain.
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Re: MR1100 speed problems on AT&T
I assume you live in a rural area and other broad band options are not a possibility?
You'll need a wideband, directional, high gain antenna mounted pointed at the tower. You could try placing it in your attic, but it would be better outside mounted on a pole. You'll want the MR1100 as close as possible to it. But the MR1100 needs to be in a cooler (out of direct sunlight), dry place as well. Remove the battery and buy a high quality EC2/3 charger and cable -- like one from Anker.
The external antenna won't support MIMO, and the MR1100 tends to bound around from band to band and tower to tower. So sometimes power cycling and/or re-alignemnt are necessary.
There are a number of posts on this topic here on the forum.
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Re: MR1100 speed problems on AT&T
This is good info. I have a pair of Wilson yagi antennas that I was hoping to use to give me MIMO. I connected 1 and aimed by hand to get about the same performance as with the built-in antennas suggesting that when moved to final location I should be good. I then mounted the antenna to a PVC pole and can't repeat the performance. Connecting the second antenna I also see no benefit. I'm not sure if the issue is power or my antenna setup.
This is new to me so I'm working with too many variables right now. I can get a new power supply since it seems that the M1 will reboot without the battery (suggesting insufficient power). I already tried shorter cables (6' RG6). I appreciate the input and will try to implement as suggested.
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