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Re: MR6500 Speed Slow When Connected via Ethernet
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MR6500 Speed Slow When Connected via Ethernet
I have a MR6500 in ethernet mode connected to my LAN router. I have the battery taken out, which is required to deactivate WiFi and activate ethernet mode, which seems to be working fine. Expect the download and upload speeds, are slower when I am in ethernet mode. When I leave the battery in and the WiFi is on and the ethernet cable is still connected to my router. The download and upload speeds are 10Xs faster. I am connected to my LAN router in both cases, not the MAR6500. We don't have great internet service where I am at and I need a router to connect my cameras & security system.
So you might be asking, so if I am getting 10Xs the download speed and upload with the ethernet still connected and WiFi on, why don't I just stick with that? Well I did and my ethernet connection was either going to sleep or some sort of conflict that was dropping the ethernet connection on the router after a day or so. The only way I could fix it was to unplug the ethernet cable and plug it back into the router and then it would start working again. I was told by a support rep that I shouldn't have my WiFi on if I am using the ethernet port. They stated that was why I my ethernet connection was dropping.
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Re: MR6500 Speed Slow When Connected via Ethernet
Hi DBM1,
Are you still experiencing this?
Please provide the device SKU (e.g. MR6500-1A1NAS).
What is the model number of your WiFi router?
Did you setup the MR6500 into IP Passthrough mode?
Regards,
Blanca
Community Team
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Re: MR6500 Speed Slow When Connected via Ethernet
Please capture a model.json file and send PM to me.
- Logon to the webui (http://192.168.1.1 ) as an administrator
- Navigate to URL http://192.168.1.1/model.json via the same browser window
- Capture the results (by selecting all + copy) and send it back
Also provide the router brand and model. We will check whether we can reproduce.
Thanks
John
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