NETGEAR AirCard Smart Cradle (DC112A)

[Gr8One]

WTF is going on with Netgear's Technical Support and their DC112A Aircard Cradle.  I have been on the phone (on IGNORE) for THREE HOURS AND FIFTY MINUTES!!!  THIS THE ABSOLUTE WORST TECHNICAL SUPPORT / CUSTOMER SUPPORT EXPERIENCE I HAVE EVER HAD - BAR NONE!  PLEASE, PLEASE SOMEONE PLEASE HELP!!!!!!!!!

[DarrenM]

Hello Gr8One

What issues are you having with the dock?

DarrenM

[Anacra]

When will DC112a crade support AC800s? I believe we are waiting for a patch? Can you give us a timeframe for when this patch will land? Any information would help.

[DarrenM]

I do not have a ETA but that firmware is coming I will update once I get a solid date.

DarrenM

[bvc13544]

Darren, thanks for following up on my posting. I really appreciate it. I’ve resolved issue without the support I was seeking.