NIGHTHAWK M1 auto reboot and some time lock in welcome screen

[kirayamto]

hello i have NIGHTHAWK M1 this is no unlock device i using other service provider (hong kong smartone) sim but alway will auto reboot and stay welcome screen i need remove battey and push again but normal use few minute will restart again

PLS follow and try to solve issue .

***i Has contacted many times to telstra they no any knowledge to handle my question.

my firmware version:NTGX50C_10.12.02.01

FW DATE:2017/01/28

WEB:MR1HDATA_04.00.45.00

[DarrenM · Accepted solution]

Hello kirayamto

I sent you a PM

DarrenM

[DarrenM · Accepted solution]

Hello kirayamto

I sent you a PM

DarrenM

[Retired_Member]

Hello Kirayamto

Did they find a solution to your problem of your Nighthawk Reboot all the time ?

Mine is doing the same.

Thanks

[kirayamto]

Yes netgear still analysis my device bug log waiting fix issue. may i ask you using which country mobile network?

[kirayamto]

Thank you netgear support team quickly fix issue .

[stevemelbrock1]

Update?

[stevemelbrock1]

Yes, multiple people have tried this also.

[ttessst]

[ktkit430]

I have got the same problem, may i know how to fix it? Thanks