Netgear Aircard 779s wont turn on

[Jrfriede]

I purchased my Netgear Aircard 779s 3 months ago now haven't had any problems with it but yesterday while using it I lost connection so I assumed it was dead even though I remember it being at least 50% charged it won't turn on and it won't charge, what should I do?

[DarrenM]

Hello Jrfriede

first try to pull the battery and put it back in see if it boots then try to remove the battery and plug it in the wall and try to turn it on if it is still not booting I would suggest contacting support.

https://www.netgear.com/support/contact.aspx?cid=wmt_netgear_organic

DarrenM