Netgear Nighthawk M2 Firmware Download

[ianstephens]

Issue may be IPv6/IPv4 settings - maybe the carriers 6to4 could be the issue if Netgear only deliver over IPv4.

[color_8]

i have a ipv4 static ip on my a1 sim card. no firewall nothing. the update don't work with this sim card...

[Luki_Hofi]

maybe the european wide upc connection issues have something to do with that

[color_8]

@Luki_Hofi no, the problem persists since months. i wrothe this problem some time ago....

[JohnPeng]

Thanks for reporting this upgrade issue. We are investigating now and will let you know whether we can do anyting on the devices to help resolving the issue.

Regards

[KrzysztofKarol]

If that helps:

Country: Switzerland

Firmware Check
does not work with digitec (Sunrise)
works with Salt

Firmware Version: NTGX24_10.17.01.00

[GerardOz]

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@JohnPeng wrote:

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@gavrook wrote:
Hi, my device is still on firmware NTGX24_10.13.05.00 with PRI Version 02.10

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Seems like you are using a Telstra MR2100. We have submit the new release to Telstra last week for approval. The upgrade will be posted in next couple of weeks if Telstra can finish the test on time.

Thanks

John

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@JohnPeng 
Hi John,

I am about to buy an M2 off Telstra Australia, and will need to use Nertgear orbi or a Mesh wifi set up of some sort to extend the wifi range. All the forums are saying that the IP Passthrough is disabled in Telstra supplied M2's in the software. Mention is made of this changing in an upocoming firmware update, Is this true have they switched that function back on again ? It is impossible to contact Telstra technical due to Covid 19 now.

Or I can get an as new M1 secondhand and apparently I.P. Passthrough could be done on this model with telstra but then people reported on forums that they did one update and lost the function after that rendering the unit useless for their purpose. But that it was meant to be re-activated in a later update. The M1 will be fine for my requirements but I'm having a real hard time of finding  out the facts on this.

Do you know about this?

Cheers.

Regards,

Gerard.

[gavrook]

Buy a used M1, IP passthrough still doesn't work on the M2 and doubt it will any time soon.

[W1lliam]

IP Passthrough does work for M2, depends on what FW you are staying with

[GerardOz]

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@W1lliam wrote:

IP Passthrough does work for M2, depends on what FW you are staying with

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@W1lliam 
Thanks for your reply William,

Is it working on M2's from Telstra australia? Most are saying here it is switched off and they have no access to turn on. Also doesnt the M2 automatically Update FW?  

[gavrook]

Not with any firmware available through Telstra which is that he is looking at buying and what I own. None of their firmware had IP passthrough enabled.

[GerardOz]

@gavrook 

Thanks for your reply, Do you know if the M1 auto updates FW or is it manual? I've read it that people had issues with the I.P. switching off on the M1 also due to FW updates. Are the  updates the same globally or different for different markets?

Cheers.

Gerard.

[wombatus]

Its again just a bloody disgrace to see how the support handles valid customer complaints and reproducable problems with their products. The same errors got reported about at least nine months ago and finally the "Network Experts" start investigating in May 2020.

Providing the update file as a download would have been a no-brainer but Netgear doesnt give any **bleep** about the day-to-day users - Why don´t you directly recommend to just wait for the Nighthawk M3? Maybe that fixes the most simple stuff you can´t figure out yourself before releasing crap

[W1lliam]

FW NTGX24_10.13.05.00 does have IP Passthrough worked on Telstra model, MR2100-1TLAUS

[GerardOz]

@wombatus 

Fully agree with you there, People are being sold these products only to find out later they dont do what you'd expect. I'm learning this all as i go, nearly bought an M2 today in telatra, but thought i'd best go and do my homework fully. When I seen it had the LAN port i though great, itll do what I want it to do , but it seems not.. 

[GerardOz]

@W1lliam 

When was that update released? Is it just recent? if so the M2 might work 

[gavrook]

Can you explain to me how my Telstra M2 which is on that exact firmware doesn't have any options for IP passthrough at all?

[W1lliam]

So far, M2 does not have offline upgrade available made by Netgear, only OTA from original carrier, i.e. Telstra for Australian model. my unit was upgraded few months ago for this revision, NTGX24_10.13.05.00. What is still not clear is why all the upgrade for M2 needs to go through OTA instead of offline file upgrade as it is for M1.

[gavrook]

Firmware screenshot

[W1lliam]

here is my M2 (MR2100-1TLAUS) screen, and its IP Passthorugh does work

[gavrook]

Well who knows why my router on the exact same firmware is missing the option but I'm not the only one, and good luck getting any actual support around here from Netgear other than "a new firmware is coming that will fix it"

[W1lliam]

If there is a router behind M2, then you will need to renew IP address after M2 booted as it will get what M2 original offered from beginning, i.e. 192.168.1.x, only if you renew it after M2 booted to work.

[gavrook]

It's not that, I've had this thing for months and have never seen the option. Has been rebooted daily, factory resettled a few times, it doesn't show.

[GerardOz]

Its a total joke on Netgears behalf then if theres people all with the same updates but got different functions. Does anyone know of a good comparable modem or router that'll take a sim and do the I.P. passthrough without all these problems? Ideally with remote access like nighthawk has. i'm looking for something stable too that doesn't need rebooting every day as its for my alarm and security on my house when I'm away for long spells. NBN in my area is a joke so have to be on the 4G.

[W1lliam]

I am using unlocked MR2100-1TLAUS, with non-Australian carrier, maybe that is the major different?