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Re: Netgear m6 Pro MR6500 hot spot OVER HEATING

Tmaciasm
Initiate

Netgear m6 Pro MR6500 hot spot OVER HEATING

Why is my unit overheating with battery installed while using or charging it. This is my 3rd unit to do the exact overheating. I want to know the fix to this problem.
Message 1 of 10
JohnPeng
NETGEAR Expert

Re: Netgear m6 Pro MR6500 hot spot OVER HEATING


@Tmaciasm wrote:
Why is my unit overheating with battery installed while using or charging it. This is my 3rd unit to do the exact overheating. I want to know the fix to this problem.

1. Please capture model.json file and send PM to me

2. Please detail your network setup. 

  • How many WiFi clients
  • Is Ethernet port enabled and speed
  • What is connected to Ethernet port

 

Thanks

John

Message 2 of 10
ITSS12
Aspirant

Re: Netgear m6 Pro MR6500 hot spot OVER HEATING

To keep the MR6500 Cool!!

 

Works with Netgear Nighthawk M6 Pro, Nighthawk M6, Nighthawk M5, and the Nighthawk M1

 

Try CamCooLER Hawk Msix

Works Great!!

Message 3 of 10
Ak93
Aspirant

Re: Netgear m6 Pro MR6500 hot spot OVER HEATING

Hi I have heating issue with my M6 Pro MR6450 from day one even after the last update the issue still not solved.

Because of heating the battery drain so fast. the heating issue presents with both options battery and plug in cable.

Message 4 of 10
Blanca_O
NETGEAR Moderator

Re: Netgear m6 Pro MR6500 hot spot OVER HEATING

Hi @Ak93

 

We are looking into this issue and would like to work with you. I will PM you requesting for more information.

 

Regards,
Blanca
Community Team

Message 5 of 10
Blanca_O
NETGEAR Moderator

Re: Netgear m6 Pro MR6500 hot spot OVER HEATING

Hi, All, 

 

Please be informed that we have released firmware

FW v12.01.47.00 for MR6550-100PAS and MR6150-100NAS
FW v12.01.48.00 for MR6450-100EUS, MR6150-100EUS and MR6550-100APS


This release includes the following:

  • Improving the thermal performance
  • Introducing some new UI messages on LCD to mitigate with the thermal concerns
  • Improve overall performance , resolving some unexpected Rebooting
  • Improve ETH Performance (speed)
  • Not Powering On
  • Intermittent Charging

Other SKUs will follow in the next few days as it requires testing by the carriers.

 

Regards,
Blanca
Community Team

Message 6 of 10
Ak93
Aspirant

Re: Netgear m6 Pro MR6500 hot spot OVER HEATING

I already downloaded the latest update
FW v12.01.48.00 for MR6450-100EUS
and disabled the Ethernet.
Usually I connected 2 devices and sometimes 4
Message 7 of 10
JohnPeng
NETGEAR Expert

Re: Netgear m6 Pro MR6500 hot spot OVER HEATING


@Ak93 wrote:
I already downloaded the latest update
FW v12.01.48.00 for MR6450-100EUS
and disabled the Ethernet.
Usually I connected 2 devices and sometimes 4

Could you please provide some feedback on using FW 12.01.48.00 to see whether you can see any improvement for the heated issue? You can use the device same way as how you used it before. Your comments will be valuable to us.

 

Thanks

Message 8 of 10
sonijed
Aspirant

Re: Netgear m6 Pro MR6500 hot spot OVER HEATING

The Model WAX204 doesn't typically offer a direct setting for connection timeout. However, you can manage connection settings through the router's web interface, adjusting parameters like DHCP lease time or security settings. For more detailed and device-specific instructions, refer to the user manual provided by the manufacturer. And, if you're looking to buy Mounjaro online in the UK, ensure a secure purchase by choosing reputable online platforms or authorized sellers.

Message 9 of 10
sonijed
Aspirant

Re: Netgear m6 Pro MR6500 hot spot OVER HEATING

The WAX204 model allows users to set a connection timeout through its advanced settings. To troubleshoot issues like an Aiwit video doorbell wont connect to wifi, adjust the connection timeout settings in the WAX204 model to optimize and stabilize the network connection. This adjustment can potentially resolve connectivity issues and ensure a seamless connection for your Aiwit video doorbell.

Message 10 of 10
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