× NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
× Introducing the new Orbi 770 Series Mesh System. To learn more click here.
Nighthawk M6 Pro Unlocked Hotspot 5G mmWave
Reply

Netgear

vilaskolhe
Aspirant

Netgear

Unable to connect to modem 

Message 1 of 3
vilaskolhe
Aspirant

Re: Netgear

Please help
Message 2 of 3
plemans
Guru

Re: Netgear

We'd love to help but we need more info.

What modem are you using?  ISP that you're connecting to?

What router are you using? Firmware on it?

 

Once the modem is activated through your isp (did you do this?), you usually get it working afterward by following this procedure.

1. power both devices off

2. power up modem for a couple minutes with nothing connected.

3. plug modem's ethernet cable into wan port of router. 

4. power up router. Give it a couple minutes to fully boot.

5. setup your router.  

Message 3 of 3
Top Contributors
Discussion stats
  • 2 replies
  • 936 views
  • 0 kudos
  • 2 in conversation
Announcements

Orbi 770 Series