Nighthawk M1 (MR1100-100EUS) Slow wifi speed

[Hsaithan93]

Hi Netgear Community
I recently bought M1 Nighthawk (100EUS) from amazon and it was delivered to me. I was excited to test its speed but was surprised that the max speed I got was 6mbit download and 2 upload. I used the same sim, in the same location and I got 30-40 download on my phone.

I read through the web and some people make sure your device LTE band is similar to the one used in your country
I did the research and they are the same
(note my M1 keep connecting to LTE B40)

I dont know what is the issue if some one can help

[Blanca_O · Accepted solution]

Hi @Hsaithan93

Welcome to NETGEAR Community!

Please insert the SIM card on your phone and take note of the APN settings. Kindly use the same APN settings on your MR1100. 

What is the firmware version of the MR1100? 

Regards,
Blanca
Community Team

[Blanca_O · Accepted solution]

Hi @Hsaithan93

Welcome to NETGEAR Community!

Please insert the SIM card on your phone and take note of the APN settings. Kindly use the same APN settings on your MR1100. 

What is the firmware version of the MR1100? 

Regards,
Blanca
Community Team