Re: Nighthawk MR1100 SIM Card not installed

Sandra_l · ‎2019-09-17

Hi,

I kept getting the error message that my SIM is not installed even when it is. I have tried it in 3 different countries with 3 different sims and it’s always the same problem. The service providers are listed on your website as being approved for usage. How can I solve this issue?

Thanks.

W1lliam · ‎2019-09-17

Was this MR1100 locked to a certain carrier? What model is your MR1100? You can check on its label on the back, after removed the battery.

Sandra_l · ‎2019-09-24

It wasn't locked to a specific carrier as I used it twice with 2 different carriers before it decided to pack up. It says MR1100.

Thank you.

W1lliam · ‎2019-09-24

The SIM slot on MR1100 is microSIM, and if the SIM card you used to test were nanoSIM wit an interposer, then it is quite possible the SIM card not plugged well as the SIM slot is not designed for user to insert your SIM card easily, the contacts in SIM slot might have problem so your SIM card can't be reqcognized.