Circle Passcode Admin reset - SMS not received

[weberic3]

Hello, I have an RBR20 and need to reset my Circle Admin account.  I'm unable to retrieve my passcode via SMS and troubleshooting steps (delete & reload app, cycle power on router, ect.) are not resolving it.

please help!

thanks

[michaelkenward]

Have you tried this issue in the section given over to Circle?

Circle Smart Parental Controls - NETGEAR Communities

[weberic3]

I was not aware a circle section existed - I’ll repost over there, thank you!