Circle Setup

[mpiekny]

App downloaded on my iPhone won’t recognize my router. Help.

[DexterJB]

Hi @mpiekny,

Welcome to the community!

1. Please make sure that you have followed the steps linked below:

https://kb.netgear.com/000038871/

2. What is the firmware version of the router?

3. Please try using another device if the issue will persist.

4. You can try re-installing the app.

Dexter

Community Team

[DexterJB]

Hi @mpiekny,

I would like to follow up and check if you are still experiencing the issue.

Regards,

Dexter
Community Team

[mpiekny]

No progress, Dexter. Firmware is up to date. Cycling power doesn’t help. Genie and remote control work fine. Need to fix this week or will return. That’ll be the second return. irst time was because Model did not support Circle.

[DexterJB]

Hi @mpiekny,

I have sent you a message. Please check your inbox.

Regards,

Dexter
Community Team
 

[mpiekny]

Received and replied.