Orbi WiFi 7 RBE973
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Re: R6400 connect to circle

psallen
Follower

R6400 connect to circle

Disney Cirlce App shows that my router R6400 (AC1750) should have circle on my router.  When I try to connect via App it says "Darn, couldn't find circle on your Router."

 

Any suggestions?

Model: R6400|AC1750 Smart WiFi Router
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schumaku
Guru

Re: R6400 connect to circle

There exist at lest two different hardware versions - R6400(v1) Model R6400-100xxx vs. R6400v2 Model R6400-200xxx. Only the later one does support Circle in my opinion. Check your router product label. In case it's a R6400v2, ensure you have the current firmware in place - see https://netgear.com/support/ 

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